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Problemi con DIVI e...
 
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Bug Problemi con DIVI e post personalizzati

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Posts: 2
Topic starter
(@jelux)
New Member
Joined: 4 days ago

Hi, I'm having a problem using the plugin with Divi and custom posts. I first wrote to Divi, thinking it was a Divi issue, and they told me to contact you.

This is what I wrote.

Hi, I need help with a wpDiscuz plugin. I'm writing here on Divi support because reading the plugin forum, it seems other people haven't been able to use it, or rather, they haven't been able to use it 100% (attached Screen_00.png and Screen_05.png).

My problem is adding images to comments. If I use a normal post, the plugin works fine and imports photos (attached Screen_01.png). However, if I try to use it on Divi projects, I can only use comments and can't import photos (attached Screen_02.png).

I've tried changing the preferences (attached Screen_03.png and Screen_04.png) and disabling all plugins as indicated in the guide and as suggested in some discussions, but I can't resolve the issue.

Could you give me some suggestions? Thank you very much.

If you want to try on this site

https://www.jelux.it/wp-sandbox/wp-admin/?wtlwp_token=d7f4105b6d515f5f403081b0a3dbba3151a017f49d64774874f911ff605c2f3252eccf431884802ed1b157696a49a71df701c2fff70d9ba410ab8dcfbc4323ed

Screen 01
Screen 04
Screen 02
Screen 03
Screen 00
Screen 05

 

while this is the response from the support team

Hi Giuseppe 👋
Borhan here from the Technical Support Team. Thank you for reaching out.
 
I'm sorry for the trouble, Giuseppe. I've tried making the changes you've attached, but that did not help.
 
I also tried to test the plugin with a different post type (custom post type = job) created by the ACF plugin, and it works similarly. The comment form shows, but the attachment icon does not. ⬇️

CleanShot 2025 09 18 at 15.14.32@2x

 

With a default theme, the custom post type does not even show the plugin's comment form: ⬇️
CleanShot 2025 09 18 at 15.23.52@2x

So, I think you can contact the WPDiscuz plugin author and ask them about the attachment function on the custom post types. They might need to adjust something for the upload feature to work properly. Please let us know if they share something that we can adjust on our end as well.

 

could you help me? thank you very much


3 Replies
Asti
Posts: 8124
 Asti
Support
(@asti)
Illustrious Member
Joined: 8 years ago

Hi,

Please note, the default "Attach an image" button is only available for the post, pages, and attachments post types, and for default Wordpress user roles. For custom post types and custom user roles, the button is not accessible. For more advanced features, we recommend to check out the wpDiscuz Media Uploader add-on.

This is already mentioned in this FAQ: https://wpdiscuz.com/community/f-a-q/if-attach-an-image-button-doesnt-work/


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Posts: 2
Topic starter
(@jelux)
New Member
Joined: 4 days ago

so if I buy the plugin can you guarantee that I can use it for DIVI project posts? and also with the Divi Theme Builder?


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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8124

@jelux 

You should not have any issues. If you encounter any, please let us know as soon as possible.

If you experience problems, please use the wpDiscuz Media Uploader forum for support.  


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