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2 days ago
Replied to the topic Refund Request
If you've already submitted the refund request, I'd give the team a little time to respond since support queues can sometimes take a few business days. It may also help to include your order details privately so they can locate the purchase faster.
3 days ago
Replied to the topic Comment button is a no-show
@bdum
There are some errors on your website. Please press Ctrl + F12, open the Console tab, and review the errors shown there. Once those errors are fixed,the wpDiscuz should work properly.
First, please clear/reset all types of caches and then check again.
3 days ago
Replied to the topic Comment button is a no-show
@bdum
Please reactivate the wpDiscuz so we can check the issue. Currently, we do not see the wpDiscuz comment form on your website.
3 days ago
Replied to the topic Comment button is a no-show
Could you please provide the direct URL where we can see the issue?
3 days ago
Replied to the topic Refund Request
Hi,We apologize for the delayed response. Your topic was forwarded to our development team for investigation.The developers have reviewed the issue but were unable to reproduce it on your test website.Since the comment form on your website is not accessible to guest users, please provide us with log...
3 days ago
Created the topic Refund Request in General Discussions
Hi,
I would like to process a refund.
I've not heard back about the support question I asked by email or the form.
The plugin severely breaks our stie, so we would like to get a refund please.
Thanks You,
Looq Studio
3 days ago
Created the topic Comment button is a no-show in wpDiscuz Integration
We tried to implement your plugin in 2 of our websites and found 2 problems :
Link icon does not open a window to add link.
Comment button does not show up at all.
We tried deactivating all plugins to look for issues and found none.
We also tried with another theme but also found no issues...
5 days ago
Replied to the topic Error: No images folder
Thank you for letting us know.
We'll fix this issue in the next update.
5 days ago
Replied to the topic Improving wpDiscuz Performance and User Interaction on a Content-Heavy Website
Additionally, we recommend reviewing the following FAQs:
How to Improve SEO with wpDiscuz:
How to Optimize wpDiscuz:
You may also want to take a look at these features, which can significantly improve user engagement:
Inline Commenting:
Live Commenting and Notification Bubbles:
T...
5 days ago
Replied to the topic Improving wpDiscuz Performance and User Interaction on a Content-Heavy Website
Hi @powida,
Great question! It sounds like you're on the right track with wpDiscuz. Based on what's worked well for others in the community, here are some key optimization strategies that tend to have the biggest impact:
Performance-focused settings: Start by limiting the number of comments disp...
5 days ago
Created the topic Improving wpDiscuz Performance and User Interaction on a Content-Heavy Website in General Discussions
Hello wpDiscuz community,
I've been using wpDiscuz for a while and am very happy with the flexibility it offers compared to the default WordPress commenting system.
My website, publishes regular content and receives a growing number of comments. I'm looking for recommendations on how to optimize...
6 days ago
Created the topic Error: No images folder in Plugin Update Issues
Geting errors in every page. In terminal it shows "... [error] ... /wp-content/plugins/wpdiscuz/assets/css/images/border.png" failed (2: No such file or directory), .... request: "GET /wp-content/plugins/wpdiscuz/assets/css/images/border.png HTTP/2.0", host:... "
There is no "images" fold...