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wpdiscuz disappeared after updates (learn dash)

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How-to and Troubleshooting

Last Post by Asti 5 years ago

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Posts: 4

sonjatsch

Topic starter

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Jan 23, 2021 2:50 pm

(@sonjatsch)

Active Member

Joined: 5 years ago

[#1587]

Hi,

Unforunately, my English isn´t that good anymore. Please excuse.

Since May 2020 I use wpdiscuz with Learn Dash. Our students have the opinion to write comments in a forum or under the lesson (-> wpdiscuz).

Yesterday a student found out, that there is no possibility anymore to write comments under the lesson. And that the comments of the last year are gone. They are still in the admin dashboard but not shown on the website anymore.

I´ve checked everything. The settings from A to Z but they are okay, the same as learndash described here: https://ldx.design/enable-comments-learndash/

I don´t know how I can fix the problem.

My students just see the article ranking. They have the right to comment the lessons.

I hope you can help me.

In the past I´ve had to write under every lesson this [wpdiscuz_comments] . Maybe this is an old one and we need here a new "code"?

Thank you a lot.

Sonja

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learndash

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Posts: 8211

Asti

Support

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Jan 23, 2021 3:41 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @sonjatsch,

Please read this FAQ: https://wpdiscuz.com/community/f-a-q/how-to-enable-wpdiscuz-on-learndash/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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sonjatsch

(@sonjatsch)

Joined: 5 years ago

Active Member

Posts: 4

Jan 23, 2021 4:06 pm

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Asti

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@asti I have read it before my posting. But the area is still not seen on the Page.

Posts: 4

sonjatsch

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Jan 24, 2021 1:24 pm

(@sonjatsch)

Active Member

Joined: 5 years ago

I have delete all caches, checked the code again, delete the old one, put in the same as in your Link but it still don´t work. I have no idea why this tool don´t work anymore. We haven´t installed new plugins. It must has damaged because of an update.

Anyone an idea? If there is no help, I must de-install it and then we will finish comments under the lesson.

3 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Jan 25, 2021 12:33 pm

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sonjatsch

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@sonjatsch,

Please let us know is there a default comment form?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

sonjatsch

(@sonjatsch)

Joined: 5 years ago

Active Member

Posts: 4

Jan 26, 2021 11:56 am

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Asti

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@asti I am not sure. Where can I find this?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8211

Jan 26, 2021 1:13 pm

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sonjatsch

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@sonjatsch,

I mean do you see some comments forum under the Dashboard lessons pages?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.