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Thread list won't show in Learndash pages


Mddata
Posts: 6
Topic starter
(@mddata)
Active Member
Joined: 2 months ago

Hi, I installed wpdiscuz in boths post and learndash pages, when I tested the comment in normal post, comment list show up just fine like this.

image

the problem is when I tested the same thing on learndash pages it only show how many comments we have but not show the comment, I have to click on the filter and pick a new sort then the comment show up. Is this normal? Is there a way to fix it and make it show like in normal post please?

image

 

Thank you so much for your help.

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3 Replies
Asti
Posts: 3943
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi,

Please navigate to Dashboard > wpDiscuz > Settings > Comment Thread Displaying admin page change the value of the "Comment List Loading Type" option to "Initiate AJAX loading after page", delete all kind of caches and check again. More info here:  https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-thread-displaying/#comment-list-loading-type

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2 Replies
Mddata
(@mddata)
Joined: 2 months ago

Active Member
Posts: 6

@asti it worked perfectly. Thank you!

One more quick question though, is it possible to have this comment in single product page? The template is built using elementor theme builder (single product).

Currently it said comment section is closed.

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

@mddata,

If the comment form is missing, please check each point mentioned in this doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

Also, go to Dashboard > Settings > Discussions admin page and check this option: 

Automatically close comments on posts older than X days

It should be disabled. 

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