My live notification bubble is only showing the green bubble and the number of notifications above it, from what the documentation says it will notify the user with a the comment in the bubble when turning on live notifications, the popup does not come up with the comment message in the bubble

I turned off my caching server, Litespeed cache, and it still doesnt notify like it should, im lost at to how to get it to show like the example below i am not seeing the orange bubble with the comment next to ti.

Help is appreciated.