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Issue Social Login icons not working

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How-to and Troubleshooting

Last Post by Jikul 2 years ago

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Posts: 3

Jikul

Topic starter

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Jul 24, 2024 12:22 am

(@jikul)

Active Member

Joined: 2 years ago

[#8680]

Hi!

I'm setting up wpDiscuz on a website but there's an issue. Users can't login. Added Wordpress and Discus social login options for now but neither button works. See here an example: https://msfsaddons.com/2024/07/07/parallel-42s-777-immersion-effects-pack-launching-july-12th/

Also, is there a possibility to allow comments without users having to login?

Any help would be greatly appreciated!

Website URL

https://msfsaddons.com

Topic Tags

social login icons

4 Replies

Posts: 8296

Asti

Support

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Jul 25, 2024 1:11 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi,

We don't see the wpDiscuz plugin activated on the page you've provided.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 3

Jikul

Topic starter

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Jul 25, 2024 1:23 pm

(@jikul)

Active Member

Joined: 2 years ago

Hi Asti! Thanks for being here to help. Yes, I had deactivated the plugin but it’s reenabled now and you should see it on the page with the problem I mentioned.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8296

Jul 25, 2024 1:32 pm

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Jikul

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@jikul

You have JS errors on your website, so the wpDiscuz doesn't work properly.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker. Firstly, deactivate the recently installed/updated plugins.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.