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Issue Facebook Avatar not showing

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

9 Posts

2 Users

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Posts: 6

Willy135

Topic starter

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Feb 06, 2023 5:00 am

(@willy135)

Active Member

Joined: 3 years ago

[#6660]

Hi there!

I can't get my wpDiscuz plugin to show the profile picture of Facebook logged people. I've tried everything, but it only shows the Mysterious Man image. I've cleared cache using the specified button. But it doesn't show the pictures. Can you help? Thank you!

8 Replies

Posts: 6

Willy135

Topic starter

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Feb 06, 2023 10:10 pm

(@willy135)

Active Member

Joined: 3 years ago

Google accounts show the profile pic correctly, but Facebook no. Would love to resolve this Thanks so much!

7 Replies

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Feb 08, 2023 12:03 pm

Reply to

Willy135

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@willy135,

Facebook may restrict the avatars for APIs. I've asked the developers to check this. Please wait a bit. I'll update the topic a bit later.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Willy135

(@willy135)

Joined: 3 years ago

Active Member

Posts: 6

Feb 08, 2023 1:44 pm

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Asti

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@asti ,

Thank you so much!!! I've been digging into this for the past 3 days without luck. I'm relieved it may be something to do with their API and not something I've done wrong.

If you want to check, my website is

Spoiler

this one

www.decibelics.com/klon-guide (psw: KlonCentaur)

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Feb 08, 2023 4:06 pm

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Willy135

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@willy135,

Could you please send the admin login details to info[at]gvectors.com email address? We don't see such an issue on our test websites. You can check it here: https://wpdiscuz.com/demo/

It works fine.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Willy135

(@willy135)

Joined: 3 years ago

Active Member

Posts: 6

Feb 08, 2023 4:17 pm

Reply to

Asti

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@asti

thank you for your reply! Is there another way to get into this that doesn't require giving such credentials?

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Feb 08, 2023 4:20 pm

Reply to

Willy135

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@willy135,

Please deactivate all plugins, keep activated only the wpDiscuz plugin, then delete the caches (server-side, wpDiscuz, browser) and check again. If it works activate the plugins one by one and check after each activation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Willy135

(@willy135)

Joined: 3 years ago

Active Member

Posts: 6

Feb 08, 2023 4:22 pm

Reply to

Asti

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@asti

Thank you for the reply. Will follow your instructions and report back.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Feb 08, 2023 4:23 pm

Reply to

Willy135

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sure, @willy135,

Please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.