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Issue Facebook Avatar not showing

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

9 Posts

2 Users

1 Reactions

1,844 Views

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Willy135

(@willy135)

Posts: 6

Active Member

Topic starter

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[#6660]

Hi there!

I can't get my wpDiscuz plugin to show the profile picture of Facebook logged people. I've tried everything, but it only shows the Mysterious Man image. I've cleared cache using the specified button. But it doesn't show the pictures. Can you help? Thank you!

Posted : 06/02/2023 5:00 am

Topic Tags

avatar facebook

Willy135

(@willy135)

Posts: 6

Active Member

Topic starter

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Google accounts show the profile pic correctly, but Facebook no. Would love to resolve this Thanks so much!

Posted : 06/02/2023 10:10 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@willy135,

Facebook may restrict the avatars for APIs. I've asked the developers to check this. Please wait a bit. I'll update the topic a bit later.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 08/02/2023 12:03 pm

Willy135

(@willy135)

Posts: 6

Active Member

Topic starter

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@asti ,

Thank you so much!!! I've been digging into this for the past 3 days without luck. I'm relieved it may be something to do with their API and not something I've done wrong.

If you want to check, my website is

Spoiler

this one

www.decibelics.com/klon-guide (psw: KlonCentaur)

Posted : 08/02/2023 1:44 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@willy135,

Could you please send the admin login details to info[at]gvectors.com email address? We don't see such an issue on our test websites. You can check it here: https://wpdiscuz.com/demo/

It works fine.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 08/02/2023 4:06 pm

Willy135

(@willy135)

Posts: 6

Active Member

Topic starter

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@asti

thank you for your reply! Is there another way to get into this that doesn't require giving such credentials?

Posted : 08/02/2023 4:17 pm

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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@willy135,

Please deactivate all plugins, keep activated only the wpDiscuz plugin, then delete the caches (server-side, wpDiscuz, browser) and check again. If it works activate the plugins one by one and check after each activation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 08/02/2023 4:20 pm

Willy135

(@willy135)

Posts: 6

Active Member

Topic starter

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@asti

Thank you for the reply. Will follow your instructions and report back.

Posted : 08/02/2023 4:22 pm

Asti reacted

Asti

(@asti)

Posts: 8259

Illustrious Member Support

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sure, @willy135,

Please keep us informed.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 08/02/2023 4:23 pm