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comment bubble notification not showing
(@villaboyz)
Active Member
Joined: 5 years ago
Hi, as soon as I update wp-Discuz from version 7.0.3 the new comment notification bubble disappears, but everything else remains to works fine, I have installed every update through to the latest version 7.0.7 and the comment bubble will not return, I have deactivated all my plugins one by one to see if there was some sort of conflict but still, nothing, even when I strip site back down to the bare bones with just the theme plugins active the comment bubble will not display. so I downloaded every version of wp-Discuz back to version 7.0.0 and then rolled back to version 7.0.0 and then started adding the version upgrade one at a time, the comment notification bubble is present and works correctly until I try to upgrade past version 7.0.3 as anyone else experienced similar issues.
I am running the latest version of WordPress 5.5.1 and PHP version 7.3.20
(@asti)
Illustrious Member
Joined: 8 years ago
@villaboyz,
Please leave some example URL.
(@villaboyz)
Joined: 5 years ago
Active Member
Posts: 4
Sep 12, 2020 9:18 am
@asti
an example URL of site where issues are? there is nothing to see but the working version using 7.0.3 the URL is https://avfcvillablog.com
(@villaboyz)
Active Member
Joined: 5 years ago
@asti what's happening in regards support for my issue?
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8192
Sep 15, 2020 7:09 am
@villaboyz,
Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
Also, we highly recommend you to update the wpDiscuz to the latest version.
The version of the wpDiscuz plugin should be higher than 7.0.5. More info here: https://wpdiscuz.com/community/postid/3141/
(@villaboyz)
Active Member
Joined: 5 years ago
Hi
On my main site, I cannot update past v7.0.3 or I lose functionality as explained the comment notification bubble does not display
On the staging site I set up where I am looking at the issue, I have the latest version 7.0.7 installed I am well aware there is a security vulnerability in earlier version hence my need to get this fixed asap.
Your not very clear where to send login details, and as this is sensitive information I am concerned this info could go elsewhere can you be more specific by posting the link?
(@asti)
Joined: 8 years ago
Illustrious Member
Posts: 8192
Sep 16, 2020 8:36 am
@villaboyz,
You should contact us via info[at]gvectors.com email addess.
