Issue my comment section didn't show "leave a reply" button.

Please leave the example URL where we can check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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andyqwe1

(@andyqwe1)

Joined: 4 years ago

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Posts: 14

Nov 23, 2022 1:07 pm

@asti here the URL: https://fightermeme.com/%e3%80%90%e5%85%ac%e4%b8%bb%e8%88%ac%e7%9a%84%e6%83%85%e7%af%80%e3%80%91%e6%af%8f%e4%b8%80%e6%9c%ac%e5%af%ab%e7%b5%a6%e5%b9%b4%e8%bc%95%e5%a5%b3%e6%80%a7%e7%9a%84%e5%a5%87%e5%b9%bb%e5%b0%8f%e8%aa%aa/

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Asti

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(@asti)

Joined: 8 years ago

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Nov 23, 2022 1:14 pm

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Somehow the click doesn't work in the rich editor. Please try the following steps:

Navigate to Dashboard > wpDiscuz > Settings > Comment Form Settings admin page
Change the value of the "Comment Form View" option to "expanded"
Delete all kinds of caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

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Posts: 14

Nov 23, 2022 1:17 pm

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@asti it work! the comment button show up finally, thank you so much!

Posts: 14

andyqwe1

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Nov 23, 2022 1:21 pm

(@andyqwe1)

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Joined: 4 years ago

but i still cannot leave a comment when i leave a comment, it automatically refresh the website and didn't show the comment

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8300

Nov 23, 2022 1:31 pm

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This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

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Posts: 14

Nov 23, 2022 1:40 pm

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@asti I have disabled most of the plugins, only the theme and wpdisc are left, so is it possible that only the theme and wpdisc conflict with each other? Is there any chance I can solve this problem?

Asti

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(@asti)

Joined: 8 years ago

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Posts: 8300

Nov 23, 2022 1:45 pm

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Please let us know what theme you're using. If it's free send us the URL of the theme. If the theme is paid compress/zip the theme and attach it here.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

andyqwe1

Topic starter

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Nov 23, 2022 1:55 pm

(@andyqwe1)

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Joined: 4 years ago

i am using the Theme call "Foxiz - WordPress Newspaper News and Magazine"

when i want to upload, it said "filetype not allow"

i upload to my Google drive for you guys to download: https://drive.google.com/file/d/1TYzEljI_rDbxvsd5uU01wF5dsinzuayz/view?usp=sharing

Thank you for your help, i really want to use wpDiscuz for my comment function and want to purchase 3 or 4 addon function, but i just can't solve this problem, really need your help, thank you!

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Asti

Support

(@asti)

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Posts: 8300

Nov 23, 2022 2:51 pm

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We have to ask you to create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address.

You can use Duplicator to create that site. It's too hard to check the issue on your live website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

andyqwe1

Topic starter

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Nov 23, 2022 3:04 pm

(@andyqwe1)

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Joined: 4 years ago

can i send you admin details now ? i won't update the website anymore, it that ok to use my original domain

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Asti

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(@asti)

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Nov 23, 2022 3:06 pm

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We need to make some deactivations of plugins/theme and make some changes in the codes, so it won't be possible to do on a live website.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 14

andyqwe1

Topic starter

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Nov 23, 2022 4:52 pm

(@andyqwe1)

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Joined: 4 years ago

I have sent the account number and password to your email, thank you

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Asti

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(@asti)

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Posts: 8300

Nov 23, 2022 5:11 pm

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Thank you @andyqwe1,

We'll check and get back to you soon.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

Active Member

Posts: 14

Nov 23, 2022 6:00 pm

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@asti Thank you so much!!

Posts: 14

andyqwe1

Topic starter

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Nov 24, 2022 10:57 am

(@andyqwe1)

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Joined: 4 years ago

Sorry, not trying to rush you guys, but wondering if things are going well now? Is there any chance that the problem can be fixed? Thanks

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Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8300

Nov 24, 2022 12:39 pm

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I'll update the topic once the developers finish checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

Active Member

Posts: 14

Nov 24, 2022 12:46 pm

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@asti thank you so much

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8300

Nov 24, 2022 2:20 pm

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There is some antispam logic on your website that doesn't allow some comments to be posted. Some of the comments are considered as spam comments so those are not published.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

Active Member

Posts: 14

Nov 25, 2022 11:36 am

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@asti

what should i do to avoid those anti spam logic?

Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8300

Nov 25, 2022 2:07 pm

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You should find which one of the plugins or the theme adds that logic, contact their support and aks them to remove it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

andyqwe1

(@andyqwe1)

Joined: 4 years ago

Active Member

Posts: 14

Nov 28, 2022 7:31 am