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Knightwolfbr
Posts: 5
Topic starter
(@knightwolfbr)
Active Member
Joined: 9 months ago

Recently we have been having issues where the new comments will be loading until we reach a certain number and then, only the most recent 10-20ish will keep reloading as we scroll down the page. The website is arrowheadguys.com. Could we have a setting that is messing this up or is this a bug?

 

Here are some example threads: https://arrowheadguys.com/chiefs-vs-browns-4th-quarter-game-thread/

https://arrowheadguys.com/chiefs-vs-browns-3rd-quarter-game-thread/

 

Please let me know if you have any questions.

 

17 Replies
Asti
Posts: 3567
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@knightwolfbr,

This is a plugin/theme conflict for sure. Please deactivate the plugins/theme one by one and check after each deactivation to find a problem maker. 

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2 Replies
Knightwolfbr
(@knightwolfbr)
Joined: 9 months ago

Active Member
Posts: 5

@asti I figured out the issue. SG Optimizer was causing the issue when memcached is turned on. It apparently is saving the initial lazy load of comments and then keeps loading the same comments every time lazy load is activated. Once I turned it off, the comments loaded correctly.

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Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

Thank you for letting us know @knightwolfbr,

you can contact the SG Optimizer with this issue. Probably they can provide some solution for you. 

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willybob
Posts: 15
(@willybob)
Active Member
Joined: 1 year ago

Samer issue with memcached here. AND the same happens with Redis Cache.

We investigated with both sides, it all comes back to a Wpdiscuz issue.

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deewinc
Posts: 34
(@deewinc)
Eminent Member
Joined: 10 months ago

One of my Theme WpDiscuz works okay but on another website, this issue shows up. I have no plugins on that website. So this is not a conflict issue with any other plugins. 

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1 Reply
deewinc
(@deewinc)
Joined: 10 months ago

Eminent Member
Posts: 34

The issue affects LOAD MORE and LAZY LOAD COMMENTS SCROLLING. Otherwise LOAD ALL COMMENTS and LOAD REST OF ALL COMMENTS works fine. 

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kal
Posts: 6
 kal
(@kal)
Active Member
Joined: 4 months ago

Is there any solution for this problem?

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2 Replies
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@kal,

Currently, you can only disable the "Load More" option. 

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kal
 kal
(@kal)
Joined: 4 months ago

Active Member
Posts: 6

@asti In this thread you said you added a filter, but what to add to it? Also, users have written that their programmers have made a fix, but it is not written how.

https://wpdiscuz.com/community/postid/8136/

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danniee
Posts: 49
(@danniee)
Eminent Member
Joined: 1 year ago

I have the same issue. It's a conflict with Redis Object Cache, but that is not something you just want to remove or stop using since it's absolutely essential for the performance of the site. Is there any way to make wpdiscuz work properly with it? It's the "Load More" option that doesn't work.

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danniee
Posts: 49
(@danniee)
Eminent Member
Joined: 1 year ago

Still massive issues when using Redis. It keeps loading the same comments over and over. Before this could be fixed by using LOAD REST OF ALL COMMENTS but not anymore. Now only VIEW COMMENTS works.

Would be good if you guys could make your plugin compatible with memcache and redis since a lot of people use it :/

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