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[Solved] Comments live update doesn't work

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Last Post by Asti 5 years ago

8 Posts

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Posts: 9

Leboubou111

Topic starter

Nov 06, 2020 12:53 pm

(@leboubou111)

Active Member

Joined: 5 years ago

Hi all,

On a brand new WordPress install, i've a problem with comments live update.

In fact, when a user leave a comment, other users to navigate on the same URL/Page don't see her comment, and vice versa, without refresh page.

I've tried with all AJAX and wpDiscuz Live Update options.

No plugin, no cache. Try with private navigation too.

https://guy.proserv.fr/2019/12/26/bonjour-tout-le-monde/

Surprisingly, same problem with your wpDiscuz demo site.

Could you please give me an help ?

I'll give you an admin access to my wordpress/wpDiscuz sandbox.

Topic Tags

live commenting

7 Replies

Posts: 9

Leboubou111

Topic starter

Nov 06, 2020 1:07 pm

(@leboubou111)

Active Member

Joined: 5 years ago

Wordpress 5.5.3

wpDiscuz 7.0.7

Posts: 9

Leboubou111

Topic starter

Nov 06, 2020 2:17 pm

(@leboubou111)

Active Member

Joined: 5 years ago

No problem with AnyComment plugin. But I prefer wpDiscuz

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 07, 2020 9:00 am

Reply to

Leboubou111

@leboubou111,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 9

Leboubou111

Topic starter

Nov 07, 2020 10:16 am

(@leboubou111)

Active Member

Joined: 5 years ago

Done.

Let me know if you want other access (e.g. phpMyAdmin)

Thanks for your support.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 07, 2020 11:14 am

Reply to

Leboubou111

@leboubou111,

We've just checked your website. Everything is working fine. Currently, there is only the "Comment Bubble Live Update" option is enabled. And it's working fine.

You should enable the "Désactiver la mise à jour temps réel pour les invités" option to allow live update feature for guests.

I'd suggest you read this doc: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/live-commenting-and-notifications/

Here is explained all settings regarding the Live Commenting and Notifications feature.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 9

Leboubou111

Topic starter

Nov 07, 2020 11:26 am

(@leboubou111)

Active Member

Joined: 5 years ago

Oh, OK, many thanks.

It's a problem with translation.

"Désactiver la mise à jour temps réel pour les invités" means in English "Disable live update for guest".

So if you enable this one, you say to disable the live update feature for guest.

I've enable this one, and now, it's work fine.

Many thanks for your support and reactivity.

I'm going to buy your addon right now

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8189

Nov 07, 2020 11:55 am

Reply to

Leboubou111

Thank you @leboubou111,

Yes, this is just a translation issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.