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[Solved] Comments live update doesn't work


Leboubou111
Posts: 9
Topic starter
(@leboubou111)
Active Member
Joined: 1 year ago

Hi all,

 

On a brand new WordPress install, i've a problem with comments live update.

In fact, when a user leave a comment, other users to navigate on the same URL/Page don't see her comment, and vice versa, without refresh page.

 

I've tried with all AJAX and wpDiscuz Live Update options.

No plugin, no cache. Try with private navigation too. 

https://guy.proserv.fr/2019/12/26/bonjour-tout-le-monde/  

 

Surprisingly, same problem with your wpDiscuz demo site.

 

Could you please give me an help ?

I'll give you an admin access to my wordpress/wpDiscuz sandbox.

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7 Replies
Leboubou111
Posts: 9
Topic starter
(@leboubou111)
Active Member
Joined: 1 year ago

Wordpress 5.5.3

wpDiscuz 7.0.7

Leboubou111
Posts: 9
Topic starter
(@leboubou111)
Active Member
Joined: 1 year ago

No problem with AnyComment plugin. But I prefer wpDiscuz

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4131

@leboubou111,

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you?

Leboubou111
Posts: 9
Topic starter
(@leboubou111)
Active Member
Joined: 1 year ago

Done.

 

Let me know if you want other access (e.g. phpMyAdmin)

 

Thanks for your support.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4131

@leboubou111,

We've just checked your website. Everything is working fine. Currently, there is only the "Comment Bubble Live Update" option is enabled. And it's working fine. 

You should enable the "Désactiver la mise à jour temps réel pour les invités" option to allow live update feature for guests. 

I'd suggest you read this doc: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/live-commenting-and-notifications/

Here is explained all settings regarding the Live Commenting and Notifications feature. 

Leboubou111
Posts: 9
Topic starter
(@leboubou111)
Active Member
Joined: 1 year ago

Oh, OK, many thanks.

It's a problem with translation.

"Désactiver la mise à jour temps réel pour les invités" means in English "Disable live update for guest".

So if you enable this one, you say to disable the live update feature for guest.

I've enable this one, and now, it's work fine.

 

Many thanks for your support and reactivity.

 

I'm going to buy your addon right now

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 4131

Thank you @leboubou111,

Yes, this is just a translation issue. 

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