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[Solved] WP Discus and Divi Theme Builder

Frkmaidk · 2020-08-24T17:03:11Z

Hi there I've been very happy with your plug-in, but unfortunatly it doesn't work probably with Divi Theme Builder.People are able to comment, but the awesome green buble, that people can click to flyyyyy down to the comment-section is missing :-( I can see the buble when I'm in editing mode for a post, but not when I visit the website to look at the post ... I had Divi Support look into it, and the plug-in works fine with the regular Divi, but not when you use the theme builder (which is essential for me). Are you aware of this? or is it something you can look into? I know more and more people are using the theme builder as a part of DIVI. Kind regards

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How-to and Troubleshooting

Last Post by Asti 5 years ago

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Frkmaidk

(@frkmaidk)

Posts: 17

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I just deactivated the theme builder on one specific post, when I do that, it's working again.
Please see the 3 videoes in sequence.

It's really not a problem with a random plugin, it is the theme builder. As I said, I already tried to deactivate all other plug-ins on beforehand.

All I wanted to know, was if you were aware of this clash with the Divi theme builder ... and if you would try to fix it...

Posted : 30/08/2020 1:03 am

Frkmaidk

(@frkmaidk)

Posts: 17

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Video 2

Posted : 30/08/2020 1:03 am

Frkmaidk

(@frkmaidk)

Posts: 17

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Video 3

Posted : 30/08/2020 1:04 am

Frkmaidk

(@frkmaidk)

Posts: 17

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Hi there Asti.

Never heard from you again.

The "bubble" still does not work when you use the Divi Theme Builder.

I have an example here:

This post does not have the theme builder enabled: https://frkmai.dk/haekleopskrifter/

This post does: https://frkmai.dk/grydelap-med-blomst/

The bubble only works on posts where the theme builder isn't used.

Have you found a way to fix it?

Posted : 15/10/2020 1:41 am

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@frkmaidk,

Please let us know have you used the Divi shortcode for displaying comments?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 2:36 pm

Frkmaidk

(@frkmaidk)

Posts: 17

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@asti

Hi Asti

Which shortcode is that? 🙂

Posted : 15/10/2020 2:42 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@frkmaidk,

Which shortcode is that?

Here it is:

https://elegantenthusiast.com/divi-comment-module-shortcode/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 3:09 pm

Frkmaidk

(@frkmaidk)

Posts: 17

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And where should I put that?
I already have the comment section on every post.
It's just the green bubble in the left side that is missing when the theme builder is enabled ...

Posted : 15/10/2020 4:19 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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You shouldn't put that. Please read attentively the post. I've asked you if you've used it or not?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 4:22 pm

Frkmaidk

(@frkmaidk)

Posts: 17

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@asti Nope, no shortcode used - didn't know it excisted 🙂

Posted : 15/10/2020 4:25 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@frkmaidk,

Please send the admin login details to info[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 4:28 pm

Frkmaidk

(@frkmaidk)

Posts: 17

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@asti just sent it 🙂

Posted : 15/10/2020 4:31 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@frkmaidk,

We've got the following message:

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 4:35 pm

Frkmaidk

(@frkmaidk)

Posts: 17

Active Member

Topic starter

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@asti just sent you a new password - same username.
I works here ...

Posted : 15/10/2020 4:45 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@frkmaidk,

Please read the description of the issue below.

In the 1012 line of the framework.php of the Divi builder, there is code that closed the comments for the current post.

The file is located in the wp-content/themes/Divi/includes/builder/ folder. Please comment out that line and check again.

Then either keep the line commented out or contact the Divi support and ask them to change the code.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 15/10/2020 5:11 pm