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User mentions is not working consistently


kfangurl
Posts: 25
Topic starter
(@kfangurl)
Eminent Member
Joined: 5 months ago

Hello,

I've started a similar topic before, but because that is now closed, here I am again.. 😅

One of my readers appears to be properly signed in (ie, there's a "W" WordPress icon on her display picture), however when I try to tag her using @name, it does not work. However, other name mentions have worked on my site, so user mentions is working at least somewhat.

Here is the url of her comment: https://thefangirlverdict.com/2021/06/11/so-im-on-a-podcast/#comment-98311

And here is the url of the comment where I tried to tag her using @name: https://thefangirlverdict.com/2021/06/11/so-im-on-a-podcast/#comment-98340

Would really appreciate your help and advice, thank you!

Screen Shot 2021 06 15 at 10.20.51 AM

 

2 Replies
Asti
Posts: 3580
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@kfangurl,

Please check and make sure you're using the correct nicename for mentioning. 

image

WordPress has three different names for Users:

  • Username (Login) – Being used for website authorization (login, sign-in) action
  • Display Name – Other users and guests see in user profile details and next to user posts (post author name).
  • Nicename – Unique name

After a regular user registration process, Username, Display Name, and Nicename are set the same. For example, If you register a user with “Martin59” Username your user names look like this:

  • Username – Martin59
  • Display Name – Martin59
  • Nicename – martin59
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1 Reply
kfangurl
(@kfangurl)
Joined: 5 months ago

Eminent Member
Posts: 25

@asti Wow, I did not know about Nicename, and I didn't know it would be different from a user's Display name! Thank you for the information, I will look into it.

Although, it would be nice if the user mention feature could work successfully using the display name, because most users would not know about Nicename. 😅

Thank you for your time, as always!

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