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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hello guyz,
We are having troubles with posting comments as Post Author.
Post types are custom post type.
Could you advice us how to make this work ?
thanks and really appreciated your feedback,
Trevis
Hi @joinustoday,
Could you please leave some example URL and describe more in details the issue. We don't follow you well.
@asti hi there. We have a custom post type - we left a comment with one user and as we try to reply as Post Author we are getting the "Join conversation" but can not post, or reply to comments.
Thank you for clarification @joinustoday,
Could you please leave the example URL to allow us to check it?
Please send some login details we can see the issue with your website URL to allow us to check it.
@asti unfortunately is not yet live. Is there any other way to fix this ? Some missed configuration ? We can you zoom or some sharing screen app ...
Go to the page you have that problem, press F12 and navigate to Console tab. There you can find all errors and find the JS file that generates it. The JS file path says it's come from plugin or from theme.
If you have some cache/minify/optimizer plugins installed, please deactivate the plugins and check again.
