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[Solved] Reply Button Not Working

✦ Summarize Topic

How-to and Troubleshooting

Last Post by jnboothby 4 years ago

5 Posts

2 Users

1 Reactions

6,510 Views

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Posts: 6

jnboothby

Topic starter

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Jan 10, 2022 7:36 pm

(@jnboothby)

Active Member

Joined: 5 years ago

[#3571]

I was able to get the reply button to show from the WP "threaded" check option. However, now, when I try to click reply, nothing happens. What do I need to do to fix this problem so people can reply?

Thanks so much!

-Justin

Website URL

https://www.jnboothby.com/from-deconstruction-to-reimagination-introduction/

Topic Tags

reply reply button

4 Replies

Posts: 8217

Asti

Support

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Jan 10, 2022 8:11 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @jnboothby,

Please read this FAQ: https://wpdiscuz.com/community/f-a-q/if-reply-button-doesnt-work/#post-6743

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

3 Replies

jnboothby

(@jnboothby)

Joined: 5 years ago

Active Member

Posts: 6

Jan 10, 2022 8:45 pm

Reply to

Asti

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Hey @asti

Hey @Asti thanks for the quick reply.

1. Jetpack is not activated.

2. I cleared my Chrome cache, but not sure how to clear CDN cache. Can you provide guidance on that?

4. I deactivated my plugin with an error and that didn't change anything.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8217

Jan 11, 2022 12:01 pm

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jnboothby

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@jnboothby,

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker one.

Keep the cache plugin (if you have) deactivated during this testing process. Don't forget to press Ctrl+F5(twice) on frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

jnboothby

(@jnboothby)

Joined: 5 years ago

Active Member

Posts: 6

Jan 11, 2022 7:28 pm

Reply to

Asti

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Hey @asti,

I figured it out. I had both a mobile and desktop comments section on the page. Once I disabled the one, I was able to get the reply to work. I appreciate your help!