wpDiscuz - WordPress Comment Plugin
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[Solved] If Reply button doesn't work


Asti
 Asti
(@asti)
Support member Support
Joined: 3 years ago
Posts: 2229
Topic starter  

Hi, dear wpDiscuz users,
We're getting lots of question regarding inactive reply button, and in 90% cases, the reason is Jetpack Comments plugin. Please note, you can't use two different comment system together. You should keep activated whether wpDiscuz or Jetpack Comments.

When you hit the reply button and nothing happens:
1. Make sure you've deactivated Jetpack Comments
2. Delete all caches and purge CDN

-- If you don't have Jetpack Comments installed

3. Delete all caches and purge CDN

-- If it doesn't help

4. Open Firefox or Chrome console, reload the page and check all JavaScrip Errors. Most cases you'll find the plugin which causes that error. Just deactivate it and wpDiscuz will work fine.

https://wordpress.org/plugins/wpdiscuz/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.


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