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Issue [Solved] recaptcha, doesn't work on Woocommerce Single product page

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dailyhuff
Posts: 8
Topic starter
(@dailyhuff)
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Joined: 2 years ago

Recaptcha works on pages and post but not Woocomerce Single product pages  Any thoughts?

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Asti
Posts: 7664
 Asti
Support
(@asti)
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Joined: 7 years ago

Hi @dailyhuff,

Please send us the example URLs where we can check the issues. 

12 Replies
dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

@dailyhuff,

Please let us know whether you use other kinds of ReCAPRCHA plugins or not. 

dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti  I don't have any plugins. just the code.  ReCaptcha works on Post and if I am logged in on the woocommerce single product page but doesn't work as a guest. seems odd

dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti  Also..... If you look at the form on the Post it looks different than the form  on the woocommerce single product page.

post page:    https://dailyhuff.com/babebox-subscription-box/

woocommerce single page:   https://dailyhuff.com/deodorant-wipes-by-lume//p >

 

the Visitors rating is missing on the Woocommerce single page

 

 

 

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

ok @dailyhuff,

I've already asked the developers to check the issue. Please wait a bit. I'll update this topic once I get a response from the developers. 

 

dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti  Just a followup. I think I got it to work!!!!    On the Wordpress dashboard under the WooCommerce/Products there is a "Reviews" option. Inside the "Review" there is a "setting".   In the "settings" there is a Tab for "review extensions"...  On that page there is a ReCaptcha  Option and a place to put the Site Key and Site Secret Key and an also the option to "enable or disable" reCAPTCHA...  I "disabled" it!     I went back to the Product Page and did a test review and it worked.   Hoping it continues to work.  Thanks for your efforts

dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti.  So now that the reCaptcha works, why isn't the form the same as it is on the Post pages.    The average rating doesn't show up on the woocommerce single page product as I mentioned before

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

@dailyhuff,

Could you please clarify a bit? We see average rating: 

image
dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti  The visitors rating doesn't show before the comment form on the Woocommerce products, but it shows on the Post Comments

 

 

Visitors Rating Post Pages
woocommece comment Page

 

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

@dailyhuff,

This is designed to work in this way. For WooCommerce products that section is hidden. 

dailyhuff
(@dailyhuff)
Joined: 2 years ago

Active Member
Posts: 8

@asti  and why is that?????   I would think you'd want it to be consistent.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7664

As far as the WooCommerce already shows the rating thus the wpDiscuz doesn't. 

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