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Issue [Solved] recaptcha, doesn't work on Woocommerce Single product page

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dailyhuff
Posts: 8
Topic starter
(@dailyhuff)
Active Member
Joined: 3 years ago

Recaptcha works on pages and post but not Woocomerce Single product pagesĀ  Any thoughts?


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Asti
Posts: 8107
 Asti
Support
(@asti)
Illustrious Member
Joined: 8 years ago

Hi @dailyhuff,

Please send us the example URLs where we can check the issues.Ā 


12 Replies
dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107

@dailyhuff,

Please let us know whether you use other kinds of ReCAPRCHA plugins or not.Ā 


dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@astiĀ  I don't have any plugins. just the code.Ā  ReCaptcha works on Post and if I am logged in on the woocommerce single product page but doesn't work as a guest. seems odd


dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@astiĀ  Also..... If you look at the form on the Post it looks different than the formĀ  on the woocommerce single product page.

post page:Ā Ā Ā  https://dailyhuff.com/babebox-subscription-box/

woocommerce single page:Ā Ā  https://dailyhuff.com/deodorant-wipes-by-lume//p >

Ā 

the Visitors rating is missing on the Woocommerce single page

Ā 

Ā 

Ā 


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107

ok @dailyhuff,

I've already asked the developers to check the issue. Please wait a bit. I'll update this topic once I get a response from the developers.Ā 

Ā 


dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@astiĀ  Just a followup. I think I got it to work!!!!Ā Ā Ā  On the Wordpress dashboard under the WooCommerce/Products there is a "Reviews" option. Inside the "Review" there is a "setting".Ā Ā  In the "settings" there is a Tab for "review extensions"...Ā  On that page there is a ReCaptchaĀ  Option and a place to put the Site Key and Site Secret Key and an also the option to "enable or disable" reCAPTCHA...Ā  I "disabled" it!Ā  Ā Ā  I went back to the Product Page and did a test review and it worked. Ā  Hoping it continues to work.Ā  Thanks for your efforts


dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@asti.Ā  So now that the reCaptcha works, why isn't the form the same as it is on the Post pages.Ā Ā Ā  The average rating doesn't show up on the woocommerce single page product as I mentioned before


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107

@dailyhuff,

Could you please clarify a bit? We see average rating:Ā 

image

dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@astiĀ  The visitors rating doesn't show before the comment form on the Woocommerce products, but it shows on the Post Comments

Ā 

Ā 

Visitors Rating Post Pages
woocommece comment Page

Ā 


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107

@dailyhuff,

This is designed to work in this way. For WooCommerce products that section is hidden.Ā 


dailyhuff
(@dailyhuff)
Joined: 3 years ago

Active Member
Posts: 8

@astiĀ  and why is that?????Ā Ā  I would think you'd want it to be consistent.


Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8107

As far as the WooCommerce already shows the rating thus the wpDiscuz doesn't.Ā 


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