[Solved] reCAPTCHA

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How-to and Troubleshooting

Last Post by RobW 4 years ago

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RobW

Topic starter

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Dec 08, 2021 4:07 pm

(@robw)

Active Member

Joined: 4 years ago

[#3492]

I've added my domain to Google, got some keys and added them to settings in recapcha yet when anyone tries to comment they get an error saying that a wrong captcha answer.

When I set up recaptcha I chose 'I am not a robot' as the recaptcha type yet it doesn't work. Can anyone help, please?

Website URL

https://www.pinchpunch.uk

Topic Tags

recaptcha

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Posts: 8210

Asti

Support

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Dec 08, 2021 4:11 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @robw,

It seems you've other CAPTCHA plugins installed on your website. Please check the plugin list and deactivate other CAPTCHA plugins, delete all caches and check again.

The same issue is discussed here: https://wpdiscuz.com/community/bug-reports/recaptcha-saying-error-you-entered-an-incorrect-captcha-answer-please-go-back-and-try-again/

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