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recaptcha error grecaptcha is not defined  


kesara
Posts: 4
(@kesara)
New Member
Joined: 5 days ago

When I enable reCaptcha, reCaptcha doesn't appear on the front end. Also when I visit the site on another browser and went to a post page "ReCaptcha error: grecaptcha is not defined" this message appears on top of the page. I couldn't find the answer to this in any ware on the internet. (My hosting provider is Google Cloud Platform).

6 Replies
Asti
Posts: 819
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

Hi @kesara,

Please leave some example URL to allow us to check the issue. 

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5 Replies
kesara
(@kesara)
Joined: 5 days ago

New Member
Posts: 4
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 819

@kesara,

We see there is the Simple Google reCAPTCHA plugin installed on your website. Please either deactivate the plugin or find a way to disable the Simple Google reCAPTCHA plugin's reCAPTCHA for the comment form. 

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kesara
(@kesara)
Joined: 5 days ago

New Member
Posts: 4

@asti

I disabled the plugin, but the issue is still there.

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 819

@kesara,

Please check the settings and make sure the keys are set correctly. I.e. if you're using the reCAPTCHA v3 make sure the keys are generated for the v3. The same with reCAPTCHA v2. 

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kesara
(@kesara)
Joined: 5 days ago

New Member
Posts: 4

@asti

I found the problem and It was solved.

Problem occurred because of some settings of Wpforms plugin.

Thank you for your support!

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