[Solved] recaptcha saying: Error: You entered an incorrect CAPTCHA answer. Please go back and try again.

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Last Post by MrDev 6 years ago

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MrDev

Topic starter

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Oct 06, 2020 5:30 am

(@mrdev)

New Member

Joined: 6 years ago

[#1072]

I am having problem when adding comment as guest.
I have filled out all the comments requirement and did the re-captcha.

After I check on send it say:
Error: You entered an incorrect CAPTCHA answer. Please go back and try again.

Screenshot with Comment guest turn on.

Screenshot 2020 10 05 » Settings ‹ AMP'D Entertainment Inc — WordPress

I have also try turning off the captcha in the backend and it won't allow to send the message and said that the captcha is invalid even though I have it turned off.

I have attached a screenshot of it.

Setting with Guest Turn off:

Topic Tags

recaptcha error conflict

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Posts: 8295

Asti

Support

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Oct 06, 2020 11:49 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @mrdev,

Please make sure there are not any other CAPTCHA plugins installed on your website. Please check the plugin list and deactivate other CAPTCHA plugins, delete all caches and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.