wpDiscuz - WordPress Comment Plugin
Share:
Notifications
Clear all

Icons displaying twice and another icon not clickable


lea.oh
Posts: 5
Topic starter
(@lea-oh)
Active Member
Joined: 6 months ago

Hi, 

I have an issue where the icons to pin, close or notify are displaying twice. (See screenshot).

The other icon to manage the comment is displaying correctly but not clickable. 

 

issue icons WP discuz

 

issue icon not clickable WP discuz

 

The website is in maintenance mode but I can give you access with an IP address. 

Any idea what's causing this issue?

 

Thanks

Léa

 

Topic Tags
10 Replies
Asti
Posts: 3556
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@lea-oh,

Could you please leave some example URL? 

Reply
9 Replies
lea.oh
(@lea-oh)
Joined: 6 months ago

Active Member
Posts: 5

@asti my website is in maintenance mode until next week but I can give you access with an IP address. 

It looks like it's using SVG and Font awesome is disabled when inspecting the elements. 

image

 

Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3556

@lea-oh,

One of the active plugins/theme replaces the Font Awesome icons with SVG. You should deactivate the plugins/theme one by one and check after each deactivation to find a problem maker. 

Reply
lea.oh
(@lea-oh)
Joined: 6 months ago

Active Member
Posts: 5

Hi @asti

Thanks for your feedback. I've tried deactivating one by one, including the theme. 

Cleared cache, refreshed the page and also tried in incognito mode 

But couldn't find which one was causing this as the issue was still present. 

Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3556

@lea-oh,

Could you please send the admin login details? I'll ask the developers to check the issue for you? 

Reply
lea.oh
(@lea-oh)
Joined: 6 months ago

Active Member
Posts: 5

@asti it seems that I'm not allowed to write a private message. 

Can you please let me know where I can send the login details? 

Thanks

Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3556

@lea-oh,

You can send it to info[at]gvectors.com email address. 

Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3556

@lea-oh,

The following there plugins and theme has the JS files that replaces the Font awesome to SVG. If you at once deactivate the plugins and switch to some other theme you'll not see the issue anymore. 

  • BlossomThemes Email Newsletter
  • BlossomThemes Toolkit
  • Delicious Recipes
 
Please contact the plugins support and ask them to remove the JS file that replaces the Font awesome to SVG.
Reply
lea.oh
(@lea-oh)
Joined: 6 months ago

Active Member
Posts: 5

@asti thanks for taking a look. I've contacted the Support team and will keep you posted. The SVG icons are needed for the plugins mentioned above so I'm wondering if there isn't a workaround not to replace Font Awesome to SVG specifically for wpdiscuz plugin. 

Thanks

Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3556

 @lea-oh,

The workaround should be provided by the plugins/theme sides

 

Reply
Share: