Email notification sends too much information

This is a native (core) WordPress email template. It doesn't have any relation to the wpDiscuz plugin. It comes from the options shown below:

Those options are located in the Dashboard > Settings > Discussion admin page.

All wpDiscuz emails can de found and managed in the Dashboard > wpDiscuz > Phrases > Email tab.

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esperoart

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Nov 29, 2021 12:32 pm

(@esperoart)

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@Asti

OK, thank you. If I uncheck those boxes, will it start sending wpDiscuz emails?

I know it's not wpDiscuz thing, but can those WP email templates can be changed somewhere?

The problem is that everyone who are involved in the particular discussion get the same notification and as members, not admins, they should not get something like this.

Thank you for your answer.

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esperoart

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Nov 29, 2021 12:37 pm

(@esperoart)

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@Asti I unchecked those boxes, added a test comment, and didn't get any notification (as I expected). So I don't understand how to force my website to send notifications from wpDiscuz, not native WP email templates?

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Asti

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(@asti)

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Nov 29, 2021 1:38 pm

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The post authors should subscribe themselves to get notifications. More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/subscription-and-user-following/#subscription-types-in-subscription-bar-drop-down

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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esperoart

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Nov 29, 2021 1:41 pm

(@esperoart)

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@Asti

They get notifications. No problem with that. But they don't get notifications that look like templates in wpDiscuz Phrases tabl. They get emails that look like native WP templates with a lot of unnecessary information (like IP address or a link to trash comment).

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Asti

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(@asti)

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Nov 29, 2021 1:49 pm

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I understand your point.

The wpDiscuz sends notifications if the users subscribe to the post, it doesn't matter if he/she is the author of the post or not.

If you don't want to use the wpDiscuz subscription type you should find a way to customize the WordPress email template.

Try to search for something like how to customize the anyone posts a comment email content wp.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

esperoart

(@esperoart)

Joined: 5 years ago

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Posts: 6

Nov 29, 2021 1:51 pm

Asti

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@asti I do want them to receive wpDiscuz type messages, but they don't receive wpDiscuz type messages. They receive WP type messages. That's the problem.

Asti

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(@asti)

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Nov 29, 2021 1:56 pm

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wpDiscuz doesn't send emails to post authors if they haven't subscribed to the post. They should subscribe to get the notifications from the wpDiscuz side.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

esperoart

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Nov 29, 2021 1:48 pm

(@esperoart)

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@Asti

Here's how it looks

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mswas

(@mswas)

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Apr 13, 2022 11:10 am

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@esperoart Did you find a solution to this? I have the same problem on my live site, and it continues on my test site as I'm giving WPDiscuz a trial run. I don't want to go through all of the setup/customization of a new plugin and not resolve my main issue.

Asti

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(@asti)

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Apr 13, 2022 11:29 am

mswas

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@mswas,

The email is not sent by the wpDiscuz side. It's the default WordPress email notification template.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

mswas

(@mswas)

Joined: 4 years ago

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Posts: 8

Apr 13, 2022 11:32 am

Asti

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@asti Yes I understand that, did you solve the issue anyway via your wp-config file or something else?

Asti

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(@asti)

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Apr 13, 2022 2:38 pm