wpDiscuz - WordPress Comment Plugin
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[Solved] Comments are not registered and simply vanish after the user hits the submit button


kaihitzer
Posts: 2
Topic starter
(@kaihitzer)
New Member
Joined: 1 month ago

When I initially tested the system while building my blog I encountered no issues. Now the first two posts have been published, and I have been contacted by people trying to post without any success, so I tested this again myself. As soon as I hit the submit button, all content in the input field vanishes. Also, no comments are registered in the backend as pending, either. You can take a look here at the video: https://we.tl/t-wVASBgf4j7

Best from Germany, Kai

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3 Replies
Asti
Posts: 2144
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

@kaihitzer,

This is a plugin conflict for sure. Please deactivate the plugins one by one and check after each deactivation to find a problem maker. First of all, deactivate the SG Optimizer and security/antispam plugins.

kaihitzer
Posts: 2
Topic starter
(@kaihitzer)
New Member
Joined: 1 month ago

Hi Asti!

Thanks for getting back to me. I found a clue in this thread: https://wpdiscuz.com/community/troubleshooting/subscribers-comments-are-not-showing/#post-6111

Guess what: I was running the same plugin for reCaptcha - "Advanced noCaptcha & invisible Captcha"

Switched to reCaptcha Pro by BestWebSoft now and everything runs smoothly...

Thank you for the clues, Kai

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 2144

Thank you for letting us know. Glad to hear that the issue is solved. 

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