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[Solved] Can't follow instagram share setup instructions

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AdamTheForumUser
Posts: 69
Topic starter
(@adamtheforumuser)
Estimable Member
Joined: 4 years ago

I am still having fundamental problems following the guide for instagram setup.  You can see from this image below that it doesn't match in many ways the image in your own guide at step 3.

The latest problem I have is that there is no "Instagram Testers" area of the roles page.  This is visible in my screenshot.

Your guide is a year old now and it seems to me that it must simply be out of date and that Facebook likely changed many things. 

Can i please ask you to go through the process at your end as I'm sure there must be something wrong that isn't just at my end.   

image
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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@adamtheforumuser,

You can follow the official doc: 

https://developers.facebook.com/docs/instagram-basic-display-api/getting-started

We've created the doc based on the of the official doc. 

AdamTheForumUser
Posts: 69
Topic starter
(@adamtheforumuser)
Estimable Member
Joined: 4 years ago

Thank you we've gotten further.   We have created a new app and that offers us the "instagram basic display" product, which allowed us to follow all the instructions.

However, it still isn't working.   When trying to login as a user in the front-end interface of wpdiscuz, after being sent to instagram and logging in successfully we are returned to a white web page that just states:

{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
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Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@adamtheforumuser,

The same issue is described here: https://stackoverflow.com/questions/58778302/instagram-display-api-insufficient-developer-role

Posts: 5
(@admirus)
Active Member
Joined: 4 years ago

I have the same problem.
From the tester's account, I can log in. And just with the other no, it's a mistake.
It turns out that users cannot write messages.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@admirus,

You'll need to contact Instagram support and ask them to approve by your API. 

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