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[Solved] Can't follow instagram share setup instructions

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AdamTheForumUser
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(@adamtheforumuser)
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Hi I'm following this document here and finding that I get stuck at "step 2".  I don't see an "Instagram" product.  We do have "Instagram Graph API" though... is that the same thing ?   If not, are there any obvious reasons why we would't see "Instagram" in the product list ?

 

 

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Asti
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 Asti
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(@asti)
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yes, AdamTheForumUser, those are the same. 

AdamTheForumUser
Posts: 51
Topic starter
(@adamtheforumuser)
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Ok thanks.   I still cant create this though.   In theory I should be able to use the same "app" that I created for our Facebook and Instagram connection shouldn't I?   

We have FB already connected via a single app in our developer account.

When I go into the Products / Instagram Graph API I just get this msg:

 

image

 

If I go to the area that the message discusses I enter a complex screen with a long list of permissions and this is not discussed in the document you've written I believe. 

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Asti
 Asti
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(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@adamtheforumuser,

All is correct, just scroll to the bottom of the page, then click Create New App.

Then do the rest of steps:  https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/social-login-and-share/instagram-app-configuration/

AdamTheForumUser
Posts: 51
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(@adamtheforumuser)
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There is no button though 🙁   There is nothing below the message I sent a screenshot of before.    

 

image
AdamTheForumUser
Posts: 51
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(@adamtheforumuser)
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Hi do you have any tips on this?

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Asti
 Asti
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(@asti)
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Posts: 3567

@adamtheforumuser,

Have you added Platform as mentioned in the doc (Step 1)?

AdamTheForumUser
Posts: 51
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(@adamtheforumuser)
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Joined: 8 months ago

Hi yes indeed that is there already

AdamTheForumUser
Posts: 51
Topic starter
(@adamtheforumuser)
Trusted Member
Joined: 8 months ago

Hi I've started all over with a brand new developer app and I face exactly the same problems I've already reported.

 

Can I request that you follow your own guide and try to see if it still makes sense?   My guess is that the FB developer platform has been changed enough that the guide now doesn't work.

 

I'm completely unable to follow it and get the instagram account setup as I never get to create the app and see the oauth urls etc.

image

 

 

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

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Posts: 3567

@adamtheforumuser

Please watch these videos: 

Here you can see the first two steps: https://www.screencast.com/t/kC04yIF9hS7r

Here is how to add platform: https://www.screencast.com/t/60XpFT1j3B6g

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