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[Solved] Can't follow instagram share setup instructions

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How-to and Troubleshooting

Last Post by Asti 5 years ago

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AdamTheForumUser

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Mar 25, 2021 7:18 pm

(@adamtheforumuser)

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[#1880]

Hi I'm following this document here and finding that I get stuck at "step 2". I don't see an "Instagram" product. We do have "Instagram Graph API" though... is that the same thing ? If not, are there any obvious reasons why we would't see "Instagram" in the product list ?

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Asti

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Mar 26, 2021 3:23 pm

(@asti)

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yes, AdamTheForumUser, those are the same.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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AdamTheForumUser

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Mar 26, 2021 10:21 pm

(@adamtheforumuser)

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Ok thanks. I still cant create this though. In theory I should be able to use the same "app" that I created for our Facebook and Instagram connection shouldn't I?

We have FB already connected via a single app in our developer account.

When I go into the Products / Instagram Graph API I just get this msg:

If I go to the area that the message discusses I enter a complex screen with a long list of permissions and this is not discussed in the document you've written I believe.

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Asti

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Mar 27, 2021 2:38 pm

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AdamTheForumUser

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@adamtheforumuser,

All is correct, just scroll to the bottom of the page, then click Create New App.

Then do the rest of steps: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/social-login-and-share/instagram-app-configuration/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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AdamTheForumUser

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Mar 27, 2021 5:36 pm

(@adamtheforumuser)

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There is no button though 🙁 There is nothing below the message I sent a screenshot of before.

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AdamTheForumUser

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Mar 30, 2021 10:59 pm

(@adamtheforumuser)

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Hi do you have any tips on this?

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Asti

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Mar 31, 2021 1:09 pm

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AdamTheForumUser

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@adamtheforumuser,

Have you added Platform as mentioned in the doc (Step 1)?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 84

AdamTheForumUser

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Mar 31, 2021 7:38 pm

(@adamtheforumuser)

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Hi yes indeed that is there already

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AdamTheForumUser

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Apr 07, 2021 6:32 pm

(@adamtheforumuser)

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Hi I've started all over with a brand new developer app and I face exactly the same problems I've already reported.

Can I request that you follow your own guide and try to see if it still makes sense? My guess is that the FB developer platform has been changed enough that the guide now doesn't work.

I'm completely unable to follow it and get the instagram account setup as I never get to create the app and see the oauth urls etc.