wpDiscuz - WordPress Comment Plugin
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Avatar Images Not Displaying and Small Comment Box  


maitpatni
Posts: 3
Topic starter
(@maitpatni)
New Member
Joined: 2 months ago

Hi,

 

I have been facing

these two issues with the plugin on my WordPress installation.

 

1. Avatar Images are not being displayed on desktop however they are displayed on mobile.

 

2. Comment box is very small in width for logged in users.

 

Please refer to the attached screenshot.

wpdiscuz error

 

URL: https://thebroodle.com/xiaomi/how-to-install-mi-smart-security-camera-app-on-pc/

https://thebroodle.com/mobile-apps/how-to-build-an-app-without-code/

 

If anybody could help me with this.

 

Thanks a lot in advance.

5 Replies
Asti
Posts: 1916
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

Hi@maitpatni,

1. Avatar Images are not being displayed on desktop however they are displayed on mobile.

We see the avatars are being displayed. Please watch the video below: https://www.screencast.com/t/uQhTENRp3

They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker. 

2. Comment box is very small in width for logged in users.

Use the CSS code below: 

.wpd-field-comment {
width: 100%;
}
#wpdcom.wpd-layout-2 .wpd-form .wpd-form-foot {
width: 100%;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again. 

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maitpatni
Posts: 3
Topic starter
(@maitpatni)
New Member
Joined: 2 months ago

Hi,

 

Thank you for your support. I applied the CSS and the box size is now absolutely fine. Thanks a lot.

 

However for my second issue, the images are not displayed, please refer to this screen record: https://prnt.sc/vfaifl

 

Images are being displayed on mobile but on desktop, they are not. Can this be an issue with the caching plugin? I am using WP Rocket.

 

Thank you.

 

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3 Replies
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1916

@maitpatni,

They are just not being loaded immediately. This may be caused by one of the active plugins you're using. Please try to deactivate the plugins one by one and check after each deactivation to find a problem maker

Have you tried the solution provided by me in the previous post? 

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maitpatni
(@maitpatni)
Joined: 2 months ago

New Member
Posts: 3

@asti

Hi,

Sorry for the delayed response.

I tried deactivating all the plugins and activating them one by one, It came to this plugin "tagDiv Composer" which is causing the issue. This plugin came bundled with the Theme and is necessary for the theme to run. My WordPress theme is Newspaper 10.3.6.1 ( https://themeforest.net/item/newspaper/5489609 ). This is a very popular theme and it should not create this issue but I don't know why this is happening.

Can you provide any solution which I can do to fix this?

Thank you so much for all your help.

 

Regards,

Maitreya.

Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1916

@maitpatni,

You should contact the "tagDiv Composer" plugin support and ask them to remove the specific class from the avatars in the comment section. 

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