wpDiscuz - WordPress Comment Plugin
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[Solved] No comments yet!! There is only a non-working wpDiscuz panel. How to fix ? 🙁

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reqwe
Posts: 27
Topic starter
(@reqwe)
Eminent Member
Joined: 2 years ago

No comments yet!! There is only a non-working wpDiscuz panel. How to fix ? Nothing comes out: ((((((
See the screen.

Opera Снимок 2020 12 25 235436 skr.sh
23 Replies
Eli
Posts: 41
 Eli
(@eli)
Eminent Member
Joined: 2 years ago

Hi,

I'm not sure if this will help you, but make sure you have configured your comments form properly by going to

Dashboard/WPDiscuz/Forms.

In there you must configure all the options and make sure you select the WordPress Post Types you wish to enable comments at etc.

Good luck!

Asti
Posts: 5194
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

@reqwe,

Also please leave some example URL to allow us to check the issue. Probably there are some js errors on your website. 

7 Replies
reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

Did not help. Everything is arranged as it should in the settings.
Previously, wpDiscuz worked fine.
Another plugin - works fine. Everything works without plugins.
I double-checked everything. 🙁
An annoying problem ...

Alas, I can't show the site. While he is in secret.

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti In PM I can throw the site address - Not publicly.

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe

Sure you can. Please pm me the login details, we will check it.

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti  What data? Into my WP admin panel? Or just a link to the site?

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe

Currently we need only the URL of your website. If the comment form is missing for the guests we'll also need some testing user's login details. 

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti  I wrote to you in a personal..

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti
Did you manage to find out something about my problem?
I'm going to buy a PRO version of your product. If it is not possible to restore the comments on my site, then I will have to look for other options; (
I don't understand all these problems with your plugin. I used to work (and with this topic), but now I'm bent over. You must try to make it tenacious so that such problems do not arise.

reqwe
Posts: 27
Topic starter
(@reqwe)
Eminent Member
Joined: 2 years ago

Maybe the problem is due to the settings of the "WP Security" plugin

reqwe
Posts: 27
Topic starter
(@reqwe)
Eminent Member
Joined: 2 years ago

I am waiting for a response from the developers. Working comments are needed. I want to buy the PRO version of the plugin, but the plugin itself stopped working on the site. I don’t remember how long it takes, there was a break in using the site.

12 Replies
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe,

This is a CSS conflict with the theme or other plugins:

Use the code below to solve it:

#wpdcom .wpd-form .wpdiscuz-textarea-wrap [id^=wpd-editor-wraper] {
display: block !important;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all caches and check again. Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.

Please note: support team works from 6 am to 6 pm (GMT 0:00, London), we don’t work on Sundays.

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

I did everything as written, an ugly form for comments appeared (as in the screenshot) and the button began to click. But no comments are sent. 🙁 Maybe the code is wrong ??

I'll try to disable plugins ..

nohm1ZJb
reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

Deactivated all plugins except wpDiscuz. A comment form has appeared, messages are not sent as before.

GB0LgnME1

 

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe,

Please navigate to Dashboard > wpDiscuz > Settings > General Settings  admin page and disable the options mentioned below:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed
reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

Disconnected, but everything remained the same.

The combination with adding code and without it also does not give a result.

🙁

7oj2CHxI
reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

True, different buttons have already begun to react (but not act) - add a file, etc. (option without code).

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

ok thank you  @reqwe, Now we clearly see the issue. 

The issue comes from the jQuery version you're using. There are two jQuery libs loaded on your website. One of them is too old. Once you update the lib that comes from the following path it'll work fine

https://yandex.st/jquery/1.4.4/jquery.min.js

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

How to update it? Where to insert these codes?
Can you write in more detail?
I don't understand this, but if you write it exactly, I will do it ..

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe,

We're also not sure. Probably it comes from the active theme. In any case, we'd suggest you contact active theme support and aks theme the jQuery version I've mentioned. 

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti
The removal of the code - "online radio" from the side column helped. I spoiled all plugins.

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5194

@reqwe,

Can we consider that the issue is solved?

reqwe
(@reqwe)
Joined: 2 years ago

Eminent Member
Posts: 27

@asti

Yes, everything is decided. Several plugins were interrupted by third-party online radio code in the side widget. I never would have thought that this is possible. It's a pity the online radio, it was fun to listen to, I had to delete it :))

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