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[Solved] Comment function not working properly after update

5 Posts
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Posts: 3
 Rabe
Topic starter
(@rabe)
Active Member
Joined: 1 year ago

The comment function is not working properly after the update. Customers cannot reply to other customers by using the answer button.Β 

4 Replies
Asti
Posts: 7334
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@rabe,

We were able to leave a reply. Please watch this video: https://www.screencast.com/t/45MIvslE8nC

Β 

3 Replies
 Rabe
(@rabe)
Joined: 1 year ago

Active Member
Posts: 3

@asti Thanks a lot. I am always sitting at the Dashboard and just reading about the complaints of my customers. Strange.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7334

@rabe,

Please ask them to press CTRL+F5 on the frontend. Probably it's just a browser cache issue.Β 

 Rabe
(@rabe)
Joined: 1 year ago

Active Member
Posts: 3

@asti Thanks for your support. I have let them know, so lets how it works.

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