Notifications

Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

[Solved] Comment function not working properly after update

Plugin Update Issues

Last Post by Rabe 2 years ago

5 Posts

2 Users

2 Reactions

968 Views

RSS

Posts: 3

Rabe

Topic starter

Mar 04, 2023 8:52 am

(@rabe)

Active Member

Joined: 2 years ago

The comment function is not working properly after the update. Customers cannot reply to other customers by using the answer button.

Website URL

https://fliegende-wahrheit.org/

4 Replies

Posts: 8075

Asti

Support

Mar 04, 2023 8:55 am

(@asti)

Illustrious Member

Joined: 8 years ago

@rabe,

We were able to leave a reply. Please watch this video: https://www.screencast.com/t/45MIvslE8nC

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

3 Replies

Rabe

(@rabe)

Joined: 2 years ago

Active Member

Posts: 3

Mar 04, 2023 9:03 am

Reply to

Asti

@asti Thanks a lot. I am always sitting at the Dashboard and just reading about the complaints of my customers. Strange.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8075

Mar 04, 2023 9:06 am

Reply to

Rabe

@rabe,

Please ask them to press CTRL+F5 on the frontend. Probably it's just a browser cache issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.