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Issue Inline commenting not displaying on translated pages

lsg23 · 2024-06-12T07:58:14Z

Hi There, We are using WPML for our translations. All strings are translated and appear perfectly for all features we are currently using. However when translating inline comments, we can translate the "questions" using the shortcode, but they don't appear on translated pages. (nor does the inline comment speech bubble). I have had WPML look into this and they have asked if the inline comment feature supports multilingual. Or is there something we are doing wrong? There is an example where it displays in English under paragraph: 1. La Spezia to Cinque Terre (near the top of the post) but not when the language is switched. The below URL goes to this post. Any help much appreciated :)

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Inline Commenting

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lsg23

Topic starter

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Jun 18, 2024 6:26 pm

(@lsg23)

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Joined: 2 years ago

Any chance you can get back to me and confirm either way the above two requests?

I have had WPML waiting to try to help resolve the situation and would like to get back to them with the correct information so we can get our site functioning correctly.

Thank you

1 Reply

Asti

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(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 19, 2024 7:01 pm

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lsg23

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@lsg23

Please wait a bit. We'll get in touch with you shortly.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 8

lsg23

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Jun 29, 2024 2:46 pm

(@lsg23)

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Joined: 2 years ago

I've been waiting...and not had an answer.

I would assume it either IS or IS NOT compatible - no in-between.

Again, can you confirm whether the Inline Commenting is compatible with WPML there are problems that I need to sort out, and I don't want to waste my or others' time if it is not compatible.

Also simply changing the inline comment ID doesn't actually work, it only works UNTIL the next time the original post is updated in the WPML Translation editor where the original shortcode overwrites the inline comment ID in translated posts.

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Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jun 29, 2024 2:49 pm

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lsg23

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Dear @lsg23,

We've contacted the WPML plugin developers and are currently conducting tests. We'll update this topic once we have some news for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.