Feedback Shortcode Icon

Please leave here the direct URL where we can see the issue. 

You can see it here: https://www.meeplemansion.de/themen/spielekategorien/eurogames/eurogames-vs-ameritrash/

I am not sure if this is an issue or just the standard behaviour though. 

Try to generate a new feedback shortcode or change the id of the existing one. 

Example:

[wpdiscuz-feedback id="idNCXs" question="here is my question" opened="0"]What do you think of this?[/wpdiscuz-feedback]

I use the shortcode in over ten posts and the behaviour is always the same. Therefore I think that this is standard behaviour. On my website, only logged in users can comment. So I assume it has something to do with this. 

Don't follow you well? Do you use the shorcode with the same ID for all posts?

No, I use the wpDiscuz Gutenberg block to insert it. Each shortcode has its own ID automatically added by wpDiscuz. Like this: https://ibb.co/rdFThq0

I think the feedback icon only works if either the user is logged in or comments are open for guests as well. 

It should show up if there isn't any custom js/CSS code written. Probably there is some plugin that affects on this and doesn't allow the forms to be shown.

I just tested this. As long as the comment form is set to not allow guests to comment, the comment icon does not work correctly (no animation, no on click popup). As soon as I activate guest comments, it works fine. So I think this is something that just needs to be improved to work for forms where guests cannot comment. 

Hi!

I am still waiting for help with the issue...

Johannes

We've checked the codes one more time. Everything is correct. If the guests are not allowed to comment the feedback form is also not available for them.