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Replying to existing posts - Showing users e-mail address instead of name  


Happymanuk
Posts: 5
(@happymanuk)
Active Member
Joined: 3 months ago

I've just upgraded to the latest version to test and when looking through posts I can see that when a user replies to a post in with their reply it quotes:

"Reply to someonesemail@gmail.com 7 days ago" before their comment.

The original post shows that persons display name correctly (not their e-mail address).

Is there a setting to change for this? - It is happening with many users.  I've had to roll back to the previous version of wpdiscuz.

 

Thanks in advance

8 Replies
Asti
Posts: 1270
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

Hi @happymanuk

It seems the comment author filled the email address instead of filling the name in the "Name" field. 

You can find the comment and edit the comment author information from the Dashboard > Comments admin page. 

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Happymanuk
Posts: 5
(@happymanuk)
Active Member
Joined: 3 months ago

Thanks for the reply. 

This isn't just one or two comments, it is the majority of them.  Also if they had done that wouldn't their original comment show that too, not just on replies?? 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

ok @happymanuk,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

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Happymanuk
Posts: 5
(@happymanuk)
Active Member
Joined: 3 months ago

I've got to the bottom of this.  Although I'm not sure why it displays differently with wpDiscuz 5.3.5 compared to wpDiscuz 7 ?

 

Looking at the accounts affected, the individual users have their Wordpress user account set with their e-mail address as 'Display name publicly as'.

 

I could manually change this for every user but there are thousands.

 

Any suggestions on why even though this is set, it doesn't show like that in version 5.3.5, and any suggestions on a bulk method to change these ?

 

Thanks

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@happymanuk,

I'd suggest you check out the following plugin.It may help you to solve the issue: https://wordpress.org/plugins/force-first-last/

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Happymanuk
Posts: 5
(@happymanuk)
Active Member
Joined: 3 months ago

Thank you - I will take a look.

 

Out of interest though, what has changed between the older version and newer versions for it to display differently ?

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2 Replies
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@happymanuk,

A lot of changes were made in a new version of the plugin. As you can see we've added a lot of new functions, features, etc. 

Anyway, you can downgrade and use the oldest of the plugin version if you want.

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Happymanuk
(@happymanuk)
Joined: 3 months ago

Active Member
Posts: 5

@asti

 

Thanks for the reply.  I was meaning specifically in regards to the way the names are displayed, what had changed between the older version and newer versions?

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