wpDiscuz - WordPress Comment Plugin
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Jota Be
Posts: 3
(@jota-be)
New Member
Joined: 3 weeks ago

Comments are not published, other times a window with part of the home page opens and hangs, if I am logged in it is published normally, otherwise what is seen in the capture happens

thanks ...

wpdiscuz
7 Replies
Asti
Posts: 1270
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

@jota-be,

Please leave some example URL to allow us to check the issue. 

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Jota Be
Posts: 3
(@jota-be)
New Member
Joined: 3 weeks ago

Hello, thanks for your attention, I re-enable it for you to spy on it on

https://aldemedianoche.com.ar

thank you

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5 Replies
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@jota-be,

Please disable the following two options, delete all caches, and check again:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed

Those options are located in the Dashboard > wpDiscuz > Settings > General Settings tab.

If it doesn't help please deactivate the plugins one by one and check after each deactivation to find a problem maker. 

At first please deactivate the cache plugins. 

You have a lot of js errors on your website console, once you solve those errors everything will work fine. I've recorded a video, please watch it: https://www.screencast.com/t/iyh0mhhtSL

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ClickDaHouseCat
(@clickdahousecat)
Joined: 2 weeks ago

New Member
Posts: 3

@asti

Добрый день. У меня точно такие же проблемы. 

Ресурс https://gametrain.ru/

Я пробовал отключить все плагины и очистить кэш. Это не решило проблему

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@clickdahousecat,

Please open a new separate support topic reactivate the wpDiscuz plugin and let us know. We'll check the issue. 

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Jota Be
(@jota-be)
Joined: 3 weeks ago

New Member
Posts: 3

@asti

Hello, thanks for the answer, in the end it was a plugin that bothered, it turned out to be the Invisible ReCaptcha that I installed to protect access to WP, could it be that it caused conflicts with the ReCaptcha of the WPDiscuz?

Luckily I solved it because the plugin is great and its aesthetics unsurpassed.
Regards...

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@jota-be,

it turned out to be the Invisible ReCaptcha that I installed to protect access to WP, could it be that it caused conflicts with the ReCaptcha of the WPDiscuz?

Sure, it may be a conflict with Invisible ReCaptcha with ReCaptcha of the WPDiscuz plugins. Usually, two active ReCaptchas of different plugins have conflicts with each other. 

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