[Solved] Ratings doesn't update

@tom,

We use SG Optimizer, WP Rocket, and Cloudflare.

Note: SG Optmizer and WP Rocket settings do not overlap.

Not an expert, but perhaps the issue is related to Dynamic Caching?

Thanks for your help.

@aerostar

Ok, thank you for the information. The WP Rocket is included in our fix for the next update.

@tomson i'm sorry for my late answer. I'm was a little bit afraid to give my admin login details of my website. I will send this information today. 

@blomig,

Please execute this SQL query in phpMyAdmin database manager SQL Tab. You can install phpMyAdmin plugin, or use your Hosting Service cPanel > phpMyAdmin Database Manager > Your website Database > SQL Tab:

CREATE TABLE `wp_wc_feedback_forms` (`id` int(11) NOT NULL AUTO_INCREMENT, `post_id` int(11) NOT NULL DEFAULT 0, `unique_id` VARCHAR(15) NOT NULL, `question` varchar(255) NOT NULL, `opened` TINYINT(4) UNSIGNED NOT NULL DEFAULT 0, `content` LONGTEXT NOT NULL, PRIMARY KEY (`id`), UNIQUE KEY `unique_id` (`unique_id`), KEY `post_id` (`post_id`));CREATE TABLE `wp_wc_users_rated` (`id` int(11) NOT NULL AUTO_INCREMENT, `post_id` int(11) NOT NULL DEFAULT 0, `user_id` int(11) NOT NULL DEFAULT 0, `user_ip` VARCHAR(32) NOT NULL DEFAULT '', `rating` int(11) NOT NULL, `date` INT(11) UNSIGNED NOT NULL DEFAULT 0, PRIMARY KEY (`id`), KEY `post_id` (`post_id`), KEY `user_id` (`user_id`));

Don't forget delete all kind of caches again (plugin cache, CDN, minifier, optimizer). And refresh you browser pressing Ctrl+F5 to reset browser cache too.

@asti Hello, thanks for your answer. I'm quite surprised by your answer. In fact, i'm not skilled enough to do that, but above all it seems to me that if a Table has to be created, it should be created by your plugin ? If i create this table myself, how the plugin is going to work with it ? 

I think i would prefer that your next release fixes the bug on my side. Is that a problem if do like that ? 

@blomig,

Hi there! We also have the same issue. Not a biggie for us. Do you have access to your cPanel?

Since gVectors reviewed your website (back-end) they are probably trying to provide you with a solution ahead of their next update.

Installing/reinstalling above tables is actually quite easy. I can guide you, but you need to let me know if you have access to cPanel.

Cheers!

@aerostar thanks a lot for your proposition. I'm not in such hurry. I will wait for the next update. There's no critical issue here. thanks !