[Solved] Problem with Recaptcha2

✦ Summarize Topic

Bug Reports

Last Post by Asti 4 years ago

2 Posts

2 Users

0 Reactions

1,120 Views

RSS

Hugues

(@hugues)

Posts: 3

Active Member

Topic starter

Translate ▼

[#3847]

Hello, I have a problem when I use Recaptcha2 on a form: the checkbox does not appear, and it is impossible to save the comment. When I disable the Recaptcha2 (by resetting the keys to blank), the comment can be saved, but the Name and Email Address fields, and the Recaptcha checkbox do not appear

Website URL

https://www.confluence-sortirdunucleaire.fr

Posted : 02/04/2022 2:07 pm

Topic Tags

recaptcha

Asti

(@asti)

Posts: 8260

Illustrious Member Support

Translate ▼

@hugues,

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process. Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 02/04/2022 3:46 pm