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Is this a comment edit bug?

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Last Post by David Thompson 2 years ago

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Posts: 17

David Thompson

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Aug 21, 2023 12:04 pm

(@david-thompson)

Eminent Member

Joined: 2 years ago

[#7588]

Hi. I’m using wpDiscuz on a WordPress blog, with Sigurd theme, and the comment edit option isn’t working properly for other users. It works for me, i.e., I can edit their comments, but not for anyone else. Any attempt by them to edit their own comment triggers one of the two following error messages:

“Duplicate comment detected. It looks as though you’ve already said that!”

“You are posting comments too quickly. Slow down.”

This occurs whether the interval is five minutes or ten, and regardless of whether the comment being edited resembles any earlier comment.

Any ideas?

Website URL

https://thompsonblog.co.uk/

This topic was modified 2 years ago by David Thompson

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David Thompson

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Aug 21, 2023 12:44 pm

(@david-thompson)

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I should perhaps add that the comment edit window is set for 30 minutes. And the ‘limit comments per user’ option is disabled.

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David Thompson

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Aug 21, 2023 1:37 pm

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David Thompson

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Same issue reported here. posting comments to quickly – Plugin Update Issues – wpDiscuz Support Forum

Asti

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Joined: 8 years ago

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Posts: 8210

Aug 21, 2023 1:42 pm

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David Thompson

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@david-thompson,

We'll check and get back to you ASAP.

We see a small CSS conflict on your website.

Use the CSS code to get it resolved:

input[type="text"], input[type="password"], input[type="email"], select, textarea {
       padding-left: 36px !important;
}

Put the code in the "Custom CSS code" textarea, located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.

Don't forget to delete the caches before checking

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

David Thompson

(@david-thompson)

Joined: 2 years ago

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Posts: 17

Aug 21, 2023 1:45 pm

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Asti

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@asti Thanks, but I'm not sufficiently confident in my skills. As a rule, I don't touch code, for fear of buggering up something else.

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David Thompson

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Aug 21, 2023 1:53 pm

(@david-thompson)

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Re above, I mean, the custom CSS code area currently reads .comments-area{width:auto;}

Do I delete that first? I'm reluctant to make changes when I've no idea what I'm doing or what the consequences may be.

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Asti

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(@asti)

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Aug 21, 2023 1:57 pm

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David Thompson

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@david-thompson,

Please watch this small video instruction: https://monosnap.com/file/nqHWl0661v7g3A8nk1p15E9hcaamgP

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

David Thompson

(@david-thompson)

Joined: 2 years ago

Eminent Member

Posts: 17

Aug 21, 2023 2:00 pm

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Asti

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@asti Thank you. Will attempt.

* sweats *

Posts: 17

David Thompson

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Aug 21, 2023 2:07 pm

(@david-thompson)

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Joined: 2 years ago

Did as instructed. Cleared cached images and files (but not cookies). Then posted a comment as a guest, tried to edit the comment a minute later. Same error message as above. "You are posting comments too quickly."

Posts: 17

David Thompson

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Aug 21, 2023 2:27 pm

(@david-thompson)

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Should I clear cookies too?

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8210

Aug 21, 2023 2:32 pm

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David Thompson

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Please read attentively my post:

Posted by: @asti

↑

We see a small CSS conflict on your website.

Use the CSS code to get it resolved:
input[type="text"], input[type="password"], input[type="email"], select, textarea {
       padding-left: 36px !important;
}
Put the code in the "Custom CSS code" textarea, located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page.

The issue with the “You are posting comments too quickly. Slow down.” will be checked soon. I'll let you know, once we finish checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 17

David Thompson

Topic starter

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Aug 21, 2023 2:48 pm

(@david-thompson)

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Joined: 2 years ago

Ah, thanks. Will be patient. Appreciated.

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cnxsoft

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Aug 22, 2023 2:20 pm

(@cnxsoft)

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Joined: 5 years ago

Users have reported the same bug on my own website (cnx-software.com) when editing comments but with "You are posting comments too quickly. Slow down" only. Should I fill a different bug report or could it be the same issue?

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Asti

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(@asti)

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Posts: 8210

Aug 22, 2023 4:11 pm

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cnxsoft

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@cnxsoft,

Not necessary, to open a new one. I'll update this topic once I get a response form the developers.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Aug 23, 2023 12:10 pm

Reply to

Asti

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@cnxsoft, @david-thompson

Please follow the steps below:

1. Deactivate the current version of the wpDiscuz plugin and delete it

2. Find and download the new version below

3. Install and activate the new version on your website

wpdiscuz.zip

Please clear all kinds of caches before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.