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Freezing Elementor
 
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Freezing Elementor


vikramsaini80
Posts: 5
Topic starter
(@vikramsaini80)
Active Member
Joined: 1 year ago

If I activate wpdiscuz it is freezing elementor panel, pls check

Elementor Freezed
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8 Replies
Asti
Posts: 3567
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @vikramsaini80,

1. Go to the page you have that problem, press F12 and navigate to Console tab. There you can find all errors and find the JS file which generates it. The JS file path says it's come from plugin or from theme. Having this information will help to fix such problems and conflicts very easy.

2. If you don't see any js errors then, you should contact your hosting support and ask them to increase the memory size.More info: https://www.php.net/manual/en/ini.core.php#ini.memory-limit

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vikramsaini80
Posts: 5
Topic starter
(@vikramsaini80)
Active Member
Joined: 1 year ago

Hi Asti, Thanks for your response, I tried the steps & found this error-

Error1

please advise what to do now. 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@vikramsaini80,

For further support please install the Query Monitor plugin and send the screenshot of the issues. It'll allow us easily debug the issue. Those issues will be still displayed on the same console tab. 

Don't forget to expand it to allow us to see the full error message. 

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vikramsaini80
Posts: 5
Topic starter
(@vikramsaini80)
Active Member
Joined: 1 year ago

I have also extended memory size

pls see this - 

-- attachment is not available --

QueryMonitor2
QueryMonitor3

 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@vikramsaini80,

please contact your hosting support and ask them to solve the issue shown in the screenshot.

MU plugin

 The issue comes from the MU plugin provided by them. 

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vikramsaini80
Posts: 5
Topic starter
(@vikramsaini80)
Active Member
Joined: 1 year ago

Ok thank you

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vikramsaini80
Posts: 5
Topic starter
(@vikramsaini80)
Active Member
Joined: 1 year ago

not fixed yet, talked to GoDaddy & they said they have fixed it... I really liked this plugin but unable to use 🙁

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3567

@vikramsaini80,

Could you please leave a screenshot of the issues that you see in the Query Monitor? Do you see some issues now? 

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