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Critical error when trying to add a new form

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Last Post by Asti 4 years ago

5 Posts

2 Users

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cheryld

(@cheryld)

Posts: 28

Eminent Member

Topic starter

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[#4196]

I wanted to edit my forms today and found that if I try to add a new form I get a critical error. I tried as well on my other website that has WPDiscuz and found the same thing. I used the health check plugin to go into troubleshooting mode with only WPDiscuz activated and still got the error.

In the error log on my server

Wed May 18 01:14:05.248237 2022] [proxy_fcgi:error] [pid 24525:tid 139935772096256] [client 24.22.228.32:47634] AH01071: Got error 'PHP message: PHP Warning: Undefined variable $save_post_flag in .../public_htm............action()\n#5.../public_html/wp-admin/edit-form-advanced.php(271): register_and_do_post_meta_boxes()\n#6 ...', referer: /...wp-admin/edit.php?post_type=wpdiscuz_form

That's the only thing I could see related to wpdiscuz (I removed some of the identifying info here.

Any idea on how to fix this? I tried deleting and reinstalling the plugin without success. I don't want to delete all data.

Thanks

Website URL

https://www.pnwbeyond.com

Posted : 18/05/2022 5:29 am

molydoly reacted

Topic Tags

critical error new form

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Hi cheryld,

We're going to check the issue. Please wait a bit. I'll get back to you know ASAP.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/05/2022 12:12 pm

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@cheryld,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 18/05/2022 1:20 pm

cheryld

(@cheryld)

Posts: 28

Eminent Member

Topic starter

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Hi,

I responded via email a couple of days ago, but cannot see that any action has been taken. I'd really like to add a new form. Any idea on what might be causing this error?

Thanks

Posted : 20/05/2022 2:50 am

Asti

(@asti)

Posts: 8257

Illustrious Member Support

Translate ▼

@cheryld ,

Please share the email subject here to allow us to easily find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 20/05/2022 8:56 am