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[Solved] Shortcode not working

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webdy
Posts: 7
Topic starter
(@webdy)
Active Member
Joined: 6 months ago

Hello,

 

I was following your instructions for the shortcode https://wpdiscuz.com/community/f-a-q/wpdiscuz-shortcode/ but it does not work for me. I added the code to functions.php file, added the shortcode in the Elementor, but when I try to publish my site it disappears. 

The strange thing is that the draft stage looks all good (image attached).

Thank you

Domas

 

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14 Replies
Asti
Posts: 5473
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

Hi Domas,

The image is missing. Please attach it to allow us to better understand the issue. 

4 Replies
webdy
(@webdy)
Joined: 6 months ago

Active Member
Posts: 7

@asti here is a screenshot

Screenshot 2022 06 08 at 14.14.00
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

Please confirm that the comment form is enabled for the current post type

webdy
(@webdy)
Joined: 6 months ago

Active Member
Posts: 7

@asti

yes it is enabled.

Screenshot 2022 06 17 at 14.46.37
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

Please leave the URL where we can see the issue. 

webdy
Posts: 7
Topic starter
(@webdy)
Active Member
Joined: 6 months ago
8 Replies
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

We don't see the comment form at all. Please add the shortcode and let us know. 

webdy
(@webdy)
Joined: 6 months ago

Active Member
Posts: 7

@asti

Screenshot 2022 06 20 at 11.25.05

shortcode is active

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

This issue is fixed by our developers: https://vmodul.com/lt/moduliniu-namu-privalumai/

The code provided in the FAQ was changed: https://wpdiscuz.com/community/f-a-q/wpdiscuz-shortcode/

webdy
(@webdy)
Joined: 6 months ago

Active Member
Posts: 7

@asti thank you. Also, is it possible to change the colour of the form?

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

Please show on the screenshot what exactly you'd like to change. 

webdy
(@webdy)
Joined: 6 months ago

Active Member
Posts: 7

@asti

I would like to make all those green colours to #940224

Screenshot 2022 06 21 at 10.03.43

 

 

Also, how can I delete the comment?

Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5473

@webdy,

You should change the value of the "Comment Area Background" option. It's located in the Dashboard > wpDiscuz > Settings > Styles & Colors admin page. 

The rest of the options regarding the colors can be found on the same page.

Also, how can I delete the comment? 

You can find and delete the comments on the Dashboard > Comments admin page. 

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