[Solved] WPEngine Firewall showing 403 error

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How-to and Troubleshooting

Last Post by Asti 4 years ago

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JamieKidd

(@jamiekidd)

Posts: 2

Active Member

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[#3509]

Hello.

I have WPDiscuz on a multisite for an event. I'm hosted on WPEngine and they manage the firewall. Access logs are showing a 403 error for GETting the resource:

/2022/wp-json/wpdiscuz/v1/update?postId=23&lastId=102&visibleCommentIds=

This is causing our firewall to block user IPs. Any idea what this is from or how to update? They said I need to reach out to the developers of the plugin to see if we can make these requests another way?

Posted : 16/12/2021 8:07 pm

NikkiSpalding reacted

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Asti

(@asti)

Posts: 8257

Illustrious Member Support

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@jamiekidd,

Could you please deactivate the wpDiscuz Comment Bubble and the Live Update options and check again?

Both options can be found in the Dashboard > wpDiscuz > Settings > Live Commenting and Notifications admin page.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 17/12/2021 12:22 pm