[Solved] WPEngine Firewall showing 403 error

How-to and Troubleshooting

Last Post by Asti 3 years ago

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JamieKidd

Topic starter

Dec 16, 2021 4:07 pm

(@jamiekidd)

New Member

Joined: 4 years ago

Hello.

I have WPDiscuz on a multisite for an event. I'm hosted on WPEngine and they manage the firewall. Access logs are showing a 403 error for GETting the resource:

/2022/wp-json/wpdiscuz/v1/update?postId=23&lastId=102&visibleCommentIds=

This is causing our firewall to block user IPs. Any idea what this is from or how to update? They said I need to reach out to the developers of the plugin to see if we can make these requests another way?

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Asti

Support

Dec 17, 2021 8:22 am

(@asti)

Illustrious Member

Joined: 7 years ago

@jamiekidd,

Could you please deactivate the wpDiscuz Comment Bubble and the Live Update options and check again?

Both options can be found in the Dashboard > wpDiscuz > Settings > Live Commenting and Notifications admin page.

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