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WPDISCUZ plugin shows no content, but no comment  


camperhelp
Posts: 7
(@camperhelp)
Active Member
Joined: 4 weeks ago

Hello Community and Support,

WPDISCUZ worked fine the last months. Today, all my comments (content) will not shown with WPDISCUZ plugin.
What I did. (Maybe its not the cause).
- I answered to a comment in Workpress and my user-login-token was expired.
- I got a simple error message -1.
- Login again. Answered and saved my comment.
- After this all comments were empty, if WPDISCUZ plugin should show the comments.
- If I disable plugin WPDISCUZ, then aller comments are still there.

Example: https://camper.help/auflastung-wohnmobil/#Deine_Fragen_und_Kommentare

Do you have experience with that behaviour? Screenshot.

Empty comments

Thanks in advance.

Kind regards

Florian

7 Replies
Asti
Posts: 1611
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

@camperhelp,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

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6 Replies
camperhelp
(@camperhelp)
Joined: 4 weeks ago

Active Member
Posts: 7

@asti Thanks for Support. E-Mail was sent out. Best regards. Florian

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1611

@camperhelp,

Please open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

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camperhelp
(@camperhelp)
Joined: 4 weeks ago

Active Member
Posts: 7

@asti Changed

 

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1611

@camperhelp,

One of the active plugins uses the comment_text hook and remove the comment content. To find a problem maker you should deactivate the plugins one by one and check after each deactivation.

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camperhelp
(@camperhelp)
Joined: 4 weeks ago

Active Member
Posts: 7

@asti
I got the incompatibility. Its YASR https://de.wordpress.org/plugins/yet-another-stars-rating/

If I disable YASR - all works good. Maybe you have now an idea?
Or make it sense that WPDISCUZ and YASR Developer talk 1:1 ?

I am the main in the middle - if I can do something, please propose an action to me.

Thank you. Best regards. Florian

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Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1611

@camperhelp,

It'd be better if you contact the "Yasr – Yet Another Stars Rating" plugin support and ask them to solve the issue. The issue comes from the plugin. 

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