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[Solved] Username mentioning email issue

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How-to and Troubleshooting

Last Post by whackter 5 years ago

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Posts: 23

whackter

Topic starter

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Jan 08, 2021 4:24 pm

(@whackter)

Eminent Member

Joined: 5 years ago

[#1524]

Hello,

User mentioning email contains html tags around the tagged username. Is there any way to remove them?

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mention email issue

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Posts: 8295

Asti

Support

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Jan 09, 2021 12:27 pm

(@asti)

Illustrious Member

Joined: 8 years ago

@whackter,

If you send the admin login details as requested here, this also will be checked.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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whackter

(@whackter)

Joined: 5 years ago

Eminent Member

Posts: 23

Jan 09, 2021 12:48 pm

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Asti

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@asti Login with the same username and password which I emailed you. I've converted that to administrator.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8295

Jan 12, 2021 2:55 pm

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whackter

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@whackter,

The issue is in your email reading client. It seems it only shows HTML format by default. There should be an option to enable HTML in that email client. Please see how it looks in our case:

The solution provided in this post should also be helpful for you. Even if the solution is for another plugin for the wpDiscuz plugin it also should work fine.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.