I've started a similar topic before, but because that is now closed, here I am again.. 😅
One of my readers appears to be properly signed in (ie, there's a "W" WordPress icon on her display picture), however when I try to tag her using @name, it does not work. However, other name mentions have worked on my site, so user mentions is working at least somewhat.
Please check and make sure you're using the correct nicename for mentioning.
WordPress has three different names for Users:
Username(Login) – Being used for website authorization (login, sign-in) action
Display Name– Other users and guests see in user profile details and next to user posts (post author name).
Nicename– Unique name
After a regular user registration process,Username, Display Name, and Nicename are set the same. For example, If you register a user with “Martin59” Username your user names look like this:
Username – Martin59
Display Name – Martin59
Nicename – martin59
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@asti Wow, I did not know about Nicename, and I didn't know it would be different from a user's Display name! Thank you for the information, I will look into it.
Although, it would be nice if the user mention feature could work successfully using the display name, because most users would not know about Nicename. 😅
@asti, I guess you mean the nickname or is there really something like the nicename ?
I agree with kfangurl, that the nickname is not visible normally and also it's not guaranteed that it is unique in Wordpress. So using the displayname (or at least the option) instead, would be great.
For me it's not even working well with the nickname, as there is no suggestion dropdown and when I send the comment the display name appears. Kind of confusing.
If you have some kind of issue, please open your own support topic and leave some example URLs to allow us to check the issue.
This topic will be closed.
In case you want to say thank you! 🙂 We'd really appreciate if you leave a good review on the plugin page. This is the best way to say thank you to this project and the support team.
