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User labels missing


znarf
Posts: 3
Topic starter
(@znarf)
New Member
Joined: 5 days ago

Hello,

I defined in the section 'Display Comment Author Labels' the roles and colours I want to display in comment forms. However, not labels / colors are displayed in comments (screen shot). I also defined in 'phrases / comments' the translation of the roles.

Any hints? Is hat a matter of theme?

Franz

wpdiscuz screenshot

 

5 Replies
Asti
Posts: 3860
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@znarf,

You've chosen the "Off" for the "Comment Form and Comment List Style" option, so those labels don't have any colours and badges. 

Please note the "Off" style is only designed for developers who want to build a new layout on this minimal style.

More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/styles-and-colors/#comment-form-and-comment-list-style

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znarf
Posts: 3
Topic starter
(@znarf)
New Member
Joined: 5 days ago

Many thanks for your support. I changed the layout to the default style (screenshot), but labels and colors are still missing.

wpdiscuz screenshot 1

 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3860

@znarf,

Could you please leave a screenshot of the "User Labels and Badges" page? 

Also please provide us some example URL as well. 

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znarf
Posts: 3
Topic starter
(@znarf)
New Member
Joined: 5 days ago

hello,

I found now the mistake. Labels do not appear, if a user has more than one role, but if only one role is assigned, then the labels with the role name are displayed correctly (see scrennshot).

Can this feature (colored label) also support multiple roles? If yes, what kind of modifications are necessary?

Many thanks for your fast and great support!

Franz

wpdiscuz screenshot 2

 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3860

I'll ask the developers and let you know ASAP.

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