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User labels missing

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How-to and Troubleshooting

Last Post by znarf 5 years ago

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Posts: 6

znarf

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Nov 24, 2021 10:59 am

(@znarf)

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Joined: 5 years ago

[#3427]

Hello,

I defined in the section 'Display Comment Author Labels' the roles and colours I want to display in comment forms. However, not labels / colors are displayed in comments (screen shot). I also defined in 'phrases / comments' the translation of the roles.

Any hints? Is hat a matter of theme?

Franz

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Asti

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Nov 24, 2021 11:24 am

(@asti)

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Joined: 9 years ago

@znarf,

You've chosen the "Off" for the "Comment Form and Comment List Style" option, so those labels don't have any colours and badges.

Please note the "Off" style is only designed for developers who want to build a new layout on this minimal style.

More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/styles-and-colors/#comment-form-and-comment-list-style

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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znarf

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Nov 24, 2021 12:04 pm

(@znarf)

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Joined: 5 years ago

Many thanks for your support. I changed the layout to the default style (screenshot), but labels and colors are still missing.

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Asti

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(@asti)

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Nov 24, 2021 2:30 pm

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znarf

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@znarf,

Could you please leave a screenshot of the "User Labels and Badges" page?

Also please provide us some example URL as well.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

znarf

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Nov 24, 2021 6:20 pm

(@znarf)

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Joined: 5 years ago

hello,

I found now the mistake. Labels do not appear, if a user has more than one role, but if only one role is assigned, then the labels with the role name are displayed correctly (see scrennshot).

Can this feature (colored label) also support multiple roles? If yes, what kind of modifications are necessary?

Many thanks for your fast and great support!

Franz

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Asti

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(@asti)

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Nov 25, 2021 11:50 am

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znarf

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I'll ask the developers and let you know ASAP.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 9 years ago

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Posts: 8302

Nov 30, 2021 5:01 pm

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Asti

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@znarf,

The issue is already fixed. Please update the wpDiscuz to the latest version and check again.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 6

znarf

Topic starter

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Dec 06, 2021 12:07 pm

(@znarf)

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Joined: 5 years ago

many thanks for your support. I will finally try to apply a concept with only one user role, multiple user roles are difficult to handle. Kind regards

Franz