wpDiscuz - WordPress Comment Plugin
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Submit button is missing


marek
Posts: 12
Topic starter
(@marek)
Active Member
Joined: 2 weeks ago

Hello, after the installation the submit button is completly missing.

Any possible known cause?

Screenshot 2022 06 21 at 11.25.40

Β 

25 Replies
Asti
Posts: 4894
 Asti
Support
(@asti)
Support member
Joined: 5 years ago

Hi @marek,

Please leave an example URL to allow us to check the issue.Β 

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1 Reply
marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Hello and thanks for the help.

I opened the comments to guests, you should see the form here, in the "Commenti" tab.

http://staging-inpratica.kinsta.cloud/courses/tecnologie-esponenziali-opportunita-e-impatti/

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marek
Posts: 12
Topic starter
(@marek)
Active Member
Joined: 2 weeks ago

Something odd i noticed. In the admin area, after saving a form, the fields disappears completely.

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22 Replies
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Something odd i noticed. In the admin area, after saving a form, the fields disappears completely.

Could you please try to explain in other words?Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@astiΒ 

In admin i go to wpdiscuz => Forms => Add NewΒ 

Screenshot 2022 06 21 at 11.58.14

Give the forma title and hit publish without touching anything else, page reloads and i got this.

Screenshot 2022 06 21 at 11.58.30

Β 

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Sent, check spam it's not a right spf so it will probably go there. Thank you.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please open a plugin editing feature, to allow the developers to check the issue.

More info in this article: https://www.ionos.com/community/websites-ecommerce/wordpress/activate-wordpress-theme-and-plug-in-editor/

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Done

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

Thank you @marek,

The developers will check the issue soon. I'll update this topic once I get some news for you.Β 

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please confirm for us to deactivate the plugin/plugins if it's necessary. Is it the staging website so we can make some changes in the wpDiscuz plugin codes?Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Yes, you can proceed.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

The developers can't log in to your website.Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Im disabling the password protection right now.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please keep it disabled. I'll update the topic once the developers finish checking.Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti You should be able to login right now.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Yes, thank you. Please see my answer below.Β 

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please delete the File Manager plugin via the FTP plugin and let us know.Β 

It would be better if you provide us with the FTP access for the current folder.Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti How can i do it privetly?

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please use the info[at]gvectors.com email address.Β 

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please let us know once the email is sent.Β 

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

Dear @marek,

Please let us know if you use the Cloudinary plugin.Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti Hello, yes it was used.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

@marek,

Please deactivate the plugin, delete all caches and check again.Β Β 

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marek
(@marek)
Joined: 2 weeks ago

Active Member
Posts: 12

@asti It's not that. After considering, I will be using a different approach to comments, thanks for the effort.

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