[Solved] Submit button does not confirm or refresh

Something blocks the native WordPress admin-ajax.php file.

Please check your security plugins' options and make sure they don't block the WordPress AJAX. This could be also blocked by the .htaccess file.

First please deactivate the plugins one by one and check after each deactivation, so you'll find a problem maker.

This also can be done by the server-side. If none of the plugins caused the issue please contact the server support and ask them to check the access of the admin-ajax.php file.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

ddewitt

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Jul 14, 2022 5:54 pm

(@ddewitt)

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WP Engine confirms nothing is blocking access of the admin-ajax.php file.

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8300

Jul 14, 2022 6:03 pm

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@ddewitt

First please deactivate the plugins one by one and check after each deactivation, so you'll find a problem maker.

What about this point?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

ddewitt

(@ddewitt)

Joined: 4 years ago

Active Member

Posts: 7

Jul 14, 2022 6:11 pm

Asti

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@asti Sorry. I mentioned in my original post - I already moved to a default theme and tried turning off each plugin. No joy.

Asti

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(@asti)

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Posts: 8300

Jul 14, 2022 6:14 pm

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Please create a dev/staging copy of your website in some sub-domain, make sure the problem exists and send admin details to info[at]gvectors.com email address.

You can use Duplicator to create that site.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

ddewitt

Topic starter

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Jul 14, 2022 7:20 pm

(@ddewitt)

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Joined: 4 years ago

Done

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Asti

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(@asti)

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Jul 15, 2022 11:21 am

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Please provide us with the login details for the pop-up login as well.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 7

ddewitt

Topic starter

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Jul 15, 2022 12:01 pm

(@ddewitt)

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Joined: 4 years ago

Sorry about that. I've removed that login step for you.

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Asti

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(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Jul 15, 2022 12:08 pm

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Thank you @ddewitt,

The developers are checking the issue. I'll update this topic once I get some news for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8300

Jul 15, 2022 1:45 pm

Asti

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