Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Dec 17, 2020 9:33 am
Hi,
Some users say they cannot see the attachment icon, but have previously. I tested myself with regular users and I can see it. Is there any particular reason why some users suddenly cannot see it? I have made no changes in settings.
4 Replies
Dec 17, 2020 9:46 am
I suspect it's not visible for certain roles I have created.
Dec 17, 2020 9:54 am
Thanks for the answer. Hm, so if you create custom roles the icon will not be visible to them and they won't be able to upload any attachments? Is that correct? May I ask why that is the case?