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Issue Screen readers dont read our comments section

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How-to and Troubleshooting

Last Post by Asti 5 days ago

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AdamTheForumUser

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Jun 26, 2026 4:13 pm

(@adamtheforumuser)

Estimable Member

Joined: 5 years ago

[#11503]

We've been told by a user that on their iPhone the screen reader doesn't read the comments section, and testing this it seems to be true.

Would this be because we have comments set to load via Ajax? Are there any recommendations you have and actions we can take to troubleshoot?

Thanks for your time
Adam

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https://permanentstyle.com/

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screenreaders

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Posts: 8330

Asti

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Jul 02, 2026 11:07 am

(@asti)

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Joined: 9 years ago

Hi,

Sorry for the late response.

Please try enabling the "Load with Page" option for "Comment List Loading Type". For more information, please refer to the following documentation:

https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-thread-displaying/#comment-list-loading-type

If that doesn't help, we recommend using pagination instead. You can find more information about this option here:

https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-thread-displaying/#disable-ajax-pagination

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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AdamTheForumUser

(@adamtheforumuser)

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Jul 02, 2026 2:36 pm

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Asti

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@asti just to check, is the behaviour I mention something you are aware of and this a known fix? I ask as we had "load with page" enabled originally and some comments areas are so large we changed away from that for performance reasons.

Asti

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(@asti)

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Posts: 8330

Jul 03, 2026 1:31 pm

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AdamTheForumUser

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@adamtheforumuser

This is not a bug. It is a compatibility issue between the two technologies.

The speech-to-text tool scans and processes the page content when the page initially loads. If wpDiscuz loads the comments afterward using AJAX, the speech-to-text tool can no longer detect or process them.

If this causes issues on your website, we recommend using comment pagination. For example, you can set 20 comments per page. This approach helps maintain good page loading speed while ensuring that the comments are available when the page loads.

Please note that, when using this approach, some wpDiscuz AJAX-based features and functionalities may not be available.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

AdamTheForumUser

(@adamtheforumuser)

Joined: 5 years ago

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Posts: 87

Jul 09, 2026 2:42 pm

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Asti

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@asti I've now reset the comments to not load in ajax but use the default to load all comments inside the html, but the screen reader still never picks up comments at all. The caption of the last image embedded in the page is the last thing it shows.

Asti

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(@asti)

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Jul 11, 2026 2:58 pm

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AdamTheForumUser

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@adamtheforumuser

Please try using pagination, as suggested earlier.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Issue Screen readers dont read our comments section

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