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[Solved] reCaptcha validation fails. Error code connection failed


Dima
Posts: 9
 Dima
Topic starter
(@dima)
Active Member
Joined: 1 year ago
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16 Replies
Tom
Posts: 447
 Tom
Support
(@tomson)
Support Team
Joined: 6 years ago

Hi @dima,

This kind of issues come from incorrect reCAPTCHA configuration. I'd recommend delete the API keys and create new one. Make sure you're creating API Keys for reCAPTCHA version 2 and "I'm not a robot" checkbox. Then insert the new keys in according fields. Don't forget to delete all caches and Autoptimizer cache before checking.

If the issue is still not fixed please read this FAQ topic: https://wpdiscuz.com/community/f-a-q/recaptcha-validation-fails-error-code-invalid-json-2/

13 Replies
Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@tomson, did not help

Tom
 Tom
Support
(@tomson)
Joined: 6 years ago

Support Team
Posts: 447

@dima,

Please let me know all what have you done one by one.

Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@tomson,

If I turn on Request Method Auto and CurlPost, i see - "reCaptcha validation fails. Error code connection failed".

If a SockedPost and Post, an error like this is issued

1

 

Tom
 Tom
Support
(@tomson)
Joined: 6 years ago

Support Team
Posts: 447

@dima,

Keep it auto.

Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@tomson,

 

In Auto - reCaptcha validation fails. Error code connection failed. What to do?

Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@tomson. Tried everything that is advised on the forum.

Tom
 Tom
Support
(@tomson)
Joined: 6 years ago

Support Team
Posts: 447

@dima,

I see it works fine.

2020 08 19 2121

But you've changed the layout. Please go to Dashboard > wpDiscuz > Forms admin page, edit the comment form and move the reCAPTCHA and submit button to the right column:

2020 08 19 2122
Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@tomson,

No, it doesn't matter "reCaptcha validation fails. Error code connection failed."

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

@dima,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

Hello, @asti

I send details. 

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

@dima,

We see you've removed the keys. Please generate new keys and put those keys in according fields and let us know. We'll continue checking. 

Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

Hi @asti,

I generate new keys and added them.

Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3943

ok @dima, thank you,

we'll check and back to you asap. 

Asti
Posts: 3943
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

@dima,

The issue comes from the Server SSL Certificates configurations.

The same question is discussed here: https://stackoverflow.com/questions/6400300/https-and-ssl3-get-server-certificatecertificate-verify-failed-ca-is-ok/10566962

Please contact the hosting support and ask them to solve the issue. 

1 Reply
Dima
 Dima
(@dima)
Joined: 1 year ago

Active Member
Posts: 9

@asti, Thanks for the help.

Have a good day!

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